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    Engineering Operations Technician, DCC Communities - San Francisco, United States - Amazon Data Services, Inc.

    Amazon Data Services, Inc.
    Amazon Data Services, Inc. San Francisco, United States

    3 weeks ago

    Amazon Data Services, Inc. background
    Full time
    Description

    How would you like to be a part of Earth's most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world's most powerful data centers.

    Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

    AWS has the world's largest cloud computing portfolio.

    As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world.

    Our Engineering Operations Technicians II (EOT's) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

    A day in the life
    A day in the life
    Tasked with driving innovation while reducing operational costs in the facilities

    Drive projects with moderate complexity

    Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

    Perform rack installs, rack decommissioning, operational readings and facility management

    Provide key performance indicators to senior engineers

    Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

    Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center

    Ensure all safety procedures are adhered to while performing work

    Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems

    Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some sites have on-call rotations.

    Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio

    Role may support more than one location/site

    Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

    Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds

    Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull

    About the team
    Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

    We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

    Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    We are open to hiring candidates to work out of one of the following locations:

    San Francisco, CA, USA

    BASIC QUALIFICATIONS

    • High school or equivalent diploma
    • 2+ years of electrical and/or mechanical experience OR 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
    • 2+ years of experience MS Office Suite experience
    PREFERRED QUALIFICATIONS

    • Associates or Bachelor's Degree
    • 2+ years of Data Center Engineering Experience
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