- Support the restaurant by comfortably greeting guests upon arrival and offering a fond farewell at their exit
- Maintain an organized and accurate wait list while communicating large parties with supervisors on duty; manage table reservations through software applications
- Ensure guests are seated at clean and properly maintained tables and are greeted immediately by their server or bartender
- Organize and set tables and chairs for an excellent guest experience
- Ensure all equipment, tools, and workings areas are safe, clean, well maintained, and in proper working condition
- Help maintain cleanliness in guest areas, such as, but not limited to floors, walls, restrooms, and windows.
- Actively participates in daily, weekly, monthly trainings and operational updates to ensure up-to-date knowledge
- May be assigned additional work within the restaurant operation as needed
- Assist in training, coaching, and communications between team members and Supervisors
- Follow and enforce all SNBC policies and local/state laws and regulations regarding responsible alcohol service
- Uphold standards which exceed regulatory industry standards for health code, quality, and cleanliness
- 6 months Experience in a full service restaurant required
- A pattern of regular, prompt, dependable attendance required
- Ability to handle the pressures of coordinating a wide range of activities while still delivering superior service to the guests
- Exceptional communication and the ability to work effectively as part of a team
- Ability to provide exceptional guest service
- Excellent work ethic with attention to detail
- Basic computer literacy skills
- ServSafe Food Certification within 30 Days required
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Host Lead - Mills River, United States - Sierra Nevada Brwing Co
6 days ago
Description
Get to Know UsKen Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him.
That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today.
Turns out, good beer can do a lot of good, and Sierra Nevada became a cornerstone for both its innovation and its care for the Earth and its people.
We're committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that's in the brewhouse, with sustainability, or in the great outdoors.Get to Know This Role
The Lead Host position is centered in the restaurant's Front of the House operations whose responsibilities include but are not limited to greeting guests, organizing wait lists, manages table reservations through software applications, and seating our guests.
In addition to these core duties, Lead Host members will maintain a clean and inviting environment, whether it's in areas visible to guests or behind the scenes.
The Host Lead, who will report to the Front of House Supervisor Team, is responsible for being an expert resource to the guests visiting our onsite Food and Beverage Operation and sets the example in all aspects of the position.
Additionally, they assist in communication between supervisors and team members, training, and coaching of fellow employees. They will help facilitate and direct breaks amongst the staff.What's In It For You
We're committed to our employees and work hard to prove it. For starters, we're offering $14.35 to $22.17 hourly compensation for this role. Individual offers are based on skills, experience, and qualifications, and geographical location.
But base pay is just the beginning.
We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care.
We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave.
We foster a culture of work-life balance and always encourage employees to use and enjoy their generous paid time off.
What You Will Do
You must be at least 21 years of age to work for Sierra Nevada Brewing Co.; Selected candidate must pass a pre-employment, post offer background check.
This position will remain open until filled; online applications will be reviewed weekly
Sierra Nevada Brewing Co. is an Equal Opportunity Employer