Director, Enterprise Payments Risk and Compliance - New York, United States - Amex

Amex
Amex
Verified Company
New York, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

About American Express


At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible— and we're proud to back each other every step of the way.

Join #TeamAmex and let's lead the way together.


The core of our company is not just the products we offer, but the personal connections our customers have with our brand.

You can create digital experiences
- from payments to rewards to servicing
- that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers' lives and help set us apart in the industry.


About Network & Acquiring Solutions


As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise.

The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide.

We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers' evolving payment needs.


About the Role


This newly created role of
Director, Enterprise Payments
Risk & Compliance Oversight is an exciting opportunity to establish and drive the risk and compliance oversight program for the Enterprise Payments Center of Excellence (COE).

The incumbent will be an integral leader within a large scale, enterprise-wide program established to redesign our payment execution operating model and accelerate the development of our enterprise payment services.


Key Responsibilities

  • Implement processes, controls, and monitoring to ensure full compliance with local and international regulatory requirements
  • Stay abreast of new payment regulations and rule changes, determine impact to American Express, and lead operational readiness and change management program to ensure adherence to changes
  • Oversee adherence to rules and standards set by relevant payment schemes, such as Nacha Operating Rules & Guidelines and SEPA Rulebooks, and ensure payment operations are compliant and up to date with the latest requirements
  • Develop risk & control framework for payments and drive enterpriselevel risk monitoring and oversight including operational risk management across all payments use cases.
  • Establish a program to appropriately manage and monitor issues, operational risk events (OREs), and corrective action plans (CAPs) related to payments to ensure efficient and speedy resolution
  • Establish appropriate operational and technical controls in place to reduce and/or prevent further OREs and ensure effective implementation and operationalization of these controls
  • Manage internal and external payments audits and prepare auditready materials and supporting documentation to preemptively aid field work
  • Define and measure risk and compliance metrics to monitor progress against goals and assess the company's overall payments risk exposure
  • Collaborate with and influence firstline business units, secondline risk and compliance functions, and thirdline audit teams to ensure a cohesive approach to risk and compliance
  • Foster a complianceoriented culture within the organization through ongoing education training programs and consultative services for key stakeholders

Requirements/Qualifications

  • Relevant experience: Minimum of 10 years' experience in global payments (consumer and/or wholesale payments) within Risk Management, Compliance, Operational Excellence, or Legal.
  • Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD
  • Payment scheme expertise: Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.
  • Program management: Demonstrated ability to lead and manage comprehensive compliance programs in partnership with key stakeholders.
  • Passion for results: Passion to drive execution and deliver results in a fastmoving and innovative environment.
  • Analytical mindset: Strong analytical and problemsolving skills with a proactive approach to resolving issues and implementing process improvements.
  • Highly collaborative: Ability to collaborate with and build strong relat
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