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Breakfast Attendant - East Moline, United States - Aimbridge Hospitality
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Description
Job SummaryPart-time job available with a rate of $14.50 per hour, only weekend availability needed usually on Sunday, Tuesday, Wednesday starting at 6 am.
The Complimentary AM Attendant's main responsibility is to deliver top-notch service to guests with efficiency and politeness in the complimentary breakfast area of a hotel.
Moreover, this individual must be knowledgeable about the hotel's brand standards, guest expectations, and the unique features of the hotel and local surroundings.
ResponsibilitiesQUALIFICATIONS:
- Ability to carry out tasks with precision, speed, and accuracy
- High School diploma or equivalent required, experience in a hotel or related field is a plus
- Willingness to work a flexible schedule that includes evenings, nights, weekends, and holidays
- Legal age to serve alcoholic beverages and completion of responsible serving course such as TIPs if mandated by the property
- Capable of obtaining and providing the necessary Food Handlers card as per city/county/state regulations
- Quick and accurate decision-making skills
- Capacity to handle stressful situations calmly and professionally
- Understanding of hotel products, guest services, and etiquette
Shows a positive attitude and eagerness to assist others by being open to learning new tasks, supporting team members, and interacting with guests and colleagues in a friendly manner.
Adept at preparing high-quality drinks including specialty coffee, tea drinks, cocktails, and other beverages as required by the hotel.
Able to read, understand, and write simple instructions, correspondence, and memos
Skilled in dealing effectively with internal and external customers and staff, including those requiring high levels of patience, tact, and diplomacy
RESPONSIBILITIES:
- Engage with guests and employees in a friendly, courteous, attentive, and service-oriented manner.
Maintain consistent attendance as per Aimbridge Hospitality standards, following the hotel's scheduling needs.
Provide food and beverage services to guests in a professional, courteous, and warm manner; identify services that can enhance the guests' experience
Seat and greet guests promptly at suitable tables
Ensure menus are clean and presentable
Clear, clean, and reset tables as needed
Maintain orderly and clean bar, food, and service areas, ensuring all side work is completed each shift
Accommodate guest requests or offer suitable alternatives
Communicate with all departments regarding VIP guests and any special needs
Support beverage and food service areas, including dishwashing, restocking, sweeping, mopping, and other necessary tasks
Answer the telephone promptly and professionally
Have a good understanding of room service procedures and menus
Handle cashiering duties, closing checks, and end-of-shift paperwork
Execute opening and closing procedures and assigned side work
Provide information about the hotel, brand standards, local attractions, and activities
Perform other duties or attend meetings as required by management.
Company Overview
As the leader in third-party hotel management globally, our expansive portfolio includes over 1,550 hotels across all 50 states and 22 countries, from renowned international brands to luxury, resort, and lifestyle hotels.
Our associates worldwide are dedicated to serving guests and achieving exceptional results, thriving in a culture that encourages excellence.
Explore a world of opportunities with Aimbridge Hospitality.Benefits
After a waiting period, full-time employees are eligible for a competitive benefits package:
- Now offering Daily Pay, inquire with your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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EEO Statement
Aimbridge Hospitality ensures equal job opportunities for all employees and applicants, prohibiting any discrimination or harassment based on various factors, including race, color, religion, age, sex, national origin, disability status, and more, as protected by laws.
This policy covers all aspects of employment, from recruitment and hiring to training and compensation.
Posted Date: 8 hours ago (5/24/2024 9:58 AM)
ID
Location: US-IL-East Moline
Category: Food & Beverage
Type: Regular
Status: Part-Time