Staff Services Analyst III - Sacramento, United States - Merit System Services

Description

Salary: $ $45.52 Hourly

Location : Mammoth Lakes

Job Type: Full-Time

Job Number: MSS04512

Department: Mono County Department of Social Services

Opening Date: 05/20/2024

Closing Date: 6/10/2024 11:59 PM Pacific

Position Information

Under direction, the Staff Services Analyst III leads and/or performs complex professional-level analytical duties involving general administrative, personnel, staff development, statistical, fiscal, and/or program work; and performs other work as required.

This is the advanced-journey/specialist level class in the professional Staff Services series. Similar to the Staff Services Analyst I/II, a Staff Services Analyst III may supervise subordinate clerical or technical staff. However, unlike a Staff Services Analyst I/II, a Staff Services Analyst III typically has responsibility for one or both of the following:

Serving as a lead worker over a staff support services unit by assigning, monitoring, and reviewing the work of other professional analysts engaged in general administrative, personnel, staff development, fiscal, and/or program analytical work. Rarely, an incumbent may directly supervise another analyst when the lower level analyst's assignments involve the more routine and repetitive work, and where supervision of that employee is ancillary to the incumbent's preponderant duties.

Performing the more advanced and complex analytical work in the work unit. This typically includes coordinating department-wide administrative activities and/or projects. Duties require advanced and extensive knowledge pertaining to administrative service functions.

The Staff Services Analyst III differs from the Staff Services Analyst II in that incumbents in the latter class do not lead the work of other analysts nor are they typically assigned to coordinate specialized administrative functions with department-wide scope. This class also differs from the class of Supervising Staff Services Analyst in that the latter is preponderantly a first-level supervisor over a group of analysts. Finally, this class differs from Staff Services Analyst Manager in that the latter is the highly advanced level in the Staff Services Analyst series where incumbents serve as functional managers (e.g., as a fiscal administrator or officer) over a complex staff services function but may not have first-line supervisory responsibility over other analysts.

Examples of Duties

Depending on assignment, duties may include, but are not limited to, the following:

• Leads and performs complex professional-analytical work pertaining to the review and analysis of departmental operations, policies, and procedures, which may include ad hoc analyses of various statistical and fiscal data.
• Assigns coordinates, schedules, and monitors subordinates' work; may provide training and instruction to subordinate employees.
• Performs advanced and specialized analytical assignments that typically include coordinating department-wide functions and/or projects and require extensive knowledge of assigned administrative functions.
• Plans and coordinates studies of administrative and operational activities including fiscal operations, budget preparation and control, equipment usage, staff patterns, work flow, space utilization, affirmative action, and training plans.
• Conducts statistical analysis of financial and caseload data.
• Conducts special studies of new and existing programs and special projects to determine feasibility, resolve problems, and increase efficiency, including organizational, technical, and fiscal research and analysis (e.g. needs assessment, survey analyses, grant writing, and program standards development).
• Meets with managers and executives to clarify and explain data, resolve problems, and prepare detailed budget and financial documents.
• Participates in the preparation of the department's annual budget, including analysis and estimates of expenditures an projections of revenues.
• Prepares and monitors contracts and agreements with outside suppliers, service providers, leasing agents, and others. Recommends solutions to address contractual problems. Enforces legal agreements to ensure contract compliance. Coordinates with the County Counsel's Office for the preparation of agreements, contracts, and leases.
• Assists in the development and administration of competitive bid processes and contractual agreements.
• Determines reasons for variations in expenditures and revenue as compared to budget.
• Researches information on, reviews and analyzes existing and new legislation, regulations, ordinances, and court cases to determine their impact on programs, practices, policies, and procedures.
• Serves as a resource to management regarding the administrative aspects of a program or staff service; represents the department in meetings with personnel from other departments and agencies.
• Makes oral presentations before committees, boards, commissions, departmental staff, advisory groups, and/or community groups to provide information and recommendations, advocate a position, encourage participation, and/or respond to questions.
• Provides courtroom testimony, depositions, and/or makes presentations to an Administrative Law Judge on behalf of the assigned department.
• Prepares and edits written documents (e.g. memos, letters, board letters, reports, manuals, and other documents); including reports and summaries on a variety of policy directives, procedures, legislation, ordinances, regulations, and laws; ensuring accuracy and correct language usage.
• Collaborates with County departments and agencies to assure cross-functional projects such as class studies, redistricting, preparation of fee schedules, capital projects and others align with County-wide goals and objectives.
• Analyzes and develops facility space projections to assist with capital budget planning. Prepares cost/benefit analyses of different facility and space options. Performs financial analyses on facilities-related subjects and trends.
• Prioritizes workload in order to complete work in a timely manner and meet critical deadlines.
• May supervise the work of technical and/or clerical support staff.
• Performs related duties as assigned.

EMPLOYMENT STANDARDS
Knowledge of:

• General research terminology, methodology, practices and techniques to conduct research for the Department and for the analysis of complex data.
• Knowledge of basic descriptive statistics (i.e. mean, median, mode, standard deviation), as well as, advanced statistics and statistical techniques (e.g. correlations, regression analyses).
• Computer database, spreadsheet, and word processing software applications.
• Methods and techniques for report preparation.
• The English language (i.e. composition, spelling, grammar, and sentence structure).
• Complex organizational statements and reports.
• Principles of teamwork and teambuilding in order to work effectively as a member of a team and facilitate effective teamwork.
• Basic accounting principles.
• Cost benefit analysis

Ability to:

• Analyze a situation or problem, including stressful situations, accurately and objectively in order to identify and select alternatives, identify potential consequences of proposed actions, determine an effective course of action, and implement recommendations in support of departmental objectives.
• Collect and analyze data and information in order to derive logical conclusions.
• Make sound decisions and independent judgments within established guidelines.
• Understand, interpret, and apply a variety of written information (e.g. laws, rules, regulations, policies, procedures, Memoranda of Understanding, court cases, ordinances, legislation, manuals, and directives) as they relate to various areas of responsibility, in order to provide information and ensure compliance.
• Understand, interpret, and explain complex procedures, rules, and regulations to unit staff.
• Operate a computer to prepare results of analyses (i.e. reports, tables, charts, and graphs) and perform operations (i.e. conduct research on the internet; collect, input, and retrieve data and information).
• Collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters.
• Perform budget, grant, and contract analysis, preparation, and monitoring.
• Express information and ideas orally in a clear, concise, organized manner by using proper diction, grammar, and volume so others will understand.
• Listen to and understand what other people are saying and ask questions as appropriate.
• Make effective oral presentations to and respond to questions from various groups, including boards, committees, and the public.
• Communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda in a clear, concise, organized, and accurate manner.
• Create visually appealing and understandable training aids, presentations, tables, charts, graphs, and other written documents using word processing programs, spreadsheet programs, and/or presentation software.
• Develop and maintain cooperative, effective working relationships with co-workers, representatives of community organizations, state and local agencies and associations, supervisors, internal management and staff, employee representatives, and the public.
• Effectively mediate and resolve conflicts.
• Prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines.
• Remain flexible to changing priorities.
• Effectively represent the department to other departments and agencies, and before public bodies.
• Exercise discretion and maintain confidentiality of information in all personnel matters.
• Display a high degree of initiative, maturity, integrity, loyalty, accountability, creativity, and good judgment.
• Acquire subject matter expertise in the functions and activities of the department or other work unit to which assigned, including applicable laws, rules, regulations, procedures, and technical operations.
• Work under stressful conditions and in emotional and/or confrontational situations requiring responding to complaints or questions and/or instructing and persuading others.

Minimum Qualifications

Pattern 1: One (1) year of full-time experience as a Staff Services Analyst II;

OR

Pattern 2: Graduation from an accredited college or university with a bachelor's degree; AND Two (2) years full-time professional experience performing general administrative, statistical, personnel, fiscal, program, or staff development analytical work.

Substitution: Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing, compiling, organizing and evaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.

Supplemental Information

TRAINING & EXPERIENCE EXAMINATION - WEIGHTED 100%

The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

If conditions warrant, an Experience and Education Examination may be conducted in lieu of the Training and Experience Examination. Please review the Education and Experience examination information below:

EDUCATION & EXPERIENCE EXAMINATION

The Education & Experience examination is based solely upon information provided from the application and supplemental information (e.g., resumes, transcripts). Information provided from the application and supplemental information will be assessed compared to a standard developed in relation to the elements of the. Special care should be taken to submitting a complete description of your education and experience relevant to the typical tasks, scope, and minimum qualifications stated on this bulletin. Supplemental information will be accepted, but competitors should read this bulletin carefully to determine what kind of information will be useful to those individuals completing the evaluation. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.

ELIGIBLE LIST INFORMATION
An open eligible list will be established for the County of Mono. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD
Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Town of Mammoth Lakes
The Town of Mammoth Lakes, with a population of approximately 7,093 is the most populated area of Mono County. The County Seat is located in picturesque Bridgeport located 360 miles north of Los Angeles and 182 miles southeast of Sacramento. Mono County, with a population of approximately 12,853, is set on the eastern slopes of California's Sierra Nevada Mountain Range. It is a rare environment of natural contrasts: soaring granite peaks and spacious desert vistas, quiet lakes, bubbling hot springs and cold mountain streams, winter snows and sunny summer skies. The County offers numerous recreational opportunities for the outdoor enthusiast.

Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office's website or contact their human resources department.