Marine Electrician Lead - Bellingham, United States - Birdon America, Inc.

Description

Job Description

Title: Marine Electrician Lead

Reports To: Marine Electrician Supervisor

FLSA Job Status: Non-Exempt

Salary: $34.08/HR

Basic Job Functions:

Supervises electrical maintenance service and repairs of equipment and fixtures such as motors, lighting, and transformers. Applies best practice procedures utilized in electrical maintenance. Supervises staff of electrical maintenance workers. Ensures all safety and compliance regulations are met. Has good knowledge of National Electrical Code and other applicable standards and regulations. May require a bachelor's degree. Typically reports to a manager. Typically requires Electrician license. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years' experience in the related area as an individual contributor.

Minimum Requirements:

• Electrical license(s) in Massachusetts or Connecticut.
• (5) years' experience of managing (12) or more electricians and service technicians in a commercial electrical service & maintenance operation environment.
• (5) years' experience in Service Management and Dispatch software, GPS vehicle monitoring and Microsoft Office & Outlook.
• Excellent written and oral communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required.
• Applicant must be familiar with a variety of the electrical field's concepts, practices, best practice, and procedures including the technical ability to understand and interpret Electrical Codes, Life Safety Codes, NFPA, Uniform Building Codes and Lighting Systems where applicable.
• Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application & PM standards.

Essential Responsibilities:

• Support and maintain existing customer relationships.
• Develop and expand new customer relationships.
• Manage the administrative and customer service functions of the Service Department.
• Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors.
• Maintain appropriate staffing level and workload distribution to meet customer and business needs.
• Ensure compliance with company policies and recommend policy changes as needed.
• Responsible for the efficient operation of the Service Department and expense control.
• Proactive and reactive management of all service personnel including hiring, training, motivation, career development, reviews and safety.
• Organize and present at weekly tech meetings and safety training.
• Perform annual merit reviews and development planning for service personnel.
• Analyze service productivity and recommend changes to improve customer service and profitability.
• Maintain high quality service delivery in an efficient, productive and profitable manner.
• Oversee warehouse, inventory and vehicle management.
• Maintain ongoing maintenance schedules for service accounts.
• Review and approve all replacement requests.
• Organize, coordinate and schedule all scheduled maintenance, replacement and Customer service work order.
• Assist or assign assistance for technician on accounts to ensure work quality.