Hotel Front Desk/night Auditor - Fredericksburg, United States - Comfort Suites

Comfort Suites
Comfort Suites
Verified Company
Fredericksburg, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Check-in guests, check-out guests, take reservations

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet guests and welcome them into the hotel
  • Answer questions, address complaints and give suitable information/ service by actively listening and comprehending guest requests
  • Answer all incoming calls and redirect them to the appropriate person.

Requirements:


  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Good problemsolving skills
  • Must be able to work all shifts including weekends and holidays
  • Proven experience as front desk representative or agent or relevant position
  • Familiarity with the use office machines (e.g. fax, printer etc.)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • High School diploma; additional qualifications will be a plus

Work setting:

  • Inperson

Ability to Relocate:

  • Fredericksburg, VA 22407: Relocate before starting work (required)

Work Location:
In person
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