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Channel Team Lead, On the Road
3 weeks ago
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Aurora Technologies French Lick, United StatesLa Administration du district de Göttingen recherche un(e) chef(fe) d'équipe en conservation de la nature et aménagement du paysage (H/F) pour le département de l'environnement - service spécialisé en nature et sol - à pourvoir dès que possible en tant que poste à temps plein éva ...
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team lead
3 weeks ago
Bass Pro Shops US-, Nashville, TN , USA, United StatesBass Pro Shops - 323 Opry Mills Dr [Department Supervisor] As a Team Lead at Bass Pro Shops, you'll: Support GSM/DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals; Provide daily direction to the associates within the department; Prepare ...
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Team Lead,
2 weeks ago
Centerstone Nashville, United StatesCenterstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of setting ...
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Team Lead
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Team Lead
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Pokeworks Nashville, United States· JOIN OUR TEAM and be a part of the movement for healthier and sustainable food options · BE A PART OF AN EXCITING TEAM WITH TREMENDOUS GROWTH OPPORTUNITIES · We offer BENEFITS: · - Flexible Scheduling · - Discounted employee meals · - Tremendous Career growth opportunity ...
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Team Lead
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Team Lead
4 days ago
Aerotek Nashville, United States**Hiring for Machine Operators in Nashville, TN**Job Description:+ Using an over head crane.+ Using a tape measurer.+ Lift up to 50 pounds.**Pay: $21.35****Shift:**+ 2nd shift team lead. (1:30pm-9:30pm)Benefits:+ Weekly Pay+ BCBS Health, Dental, & Vision**About Aerotek:**We know ...
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Team Lead
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Rack Room Shoes Nashville, United States22836Full TimeOff Broadway Shoe WarehouseJob Description SummaryThe Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and tra ...
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Team Lead
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Sky Zone Nashville, United StatesSky Zone · Park Team Lead · Sky Zone - Who are we? · We're the people that like to exercise but LOVE to have fun. We're ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too · That's why we're the largest active entertai ...
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Team Lead,
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Centerstone Nashville, United StatesClinic Manager, (Behavioral Health, Therapist) page is loaded · Clinic Manager, (Behavioral Health, Therapist) · Apply · remote type · Office Based · locations · Nashville, Tennessee · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · JR · ...
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Team lead
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Cabela's Nashville, United StatesFull job description · POSITION SUMMARY: · Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales ...
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Team Lead de Mantenimiento
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Restaurant Team Lead
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Care Team Lead
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Care Team Lead
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Processing Team Lead
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Environmental Team Lead
3 weeks ago
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Team Lead Welding
3 weeks ago
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Engineering Team Lead
3 weeks ago
Selectek Staffing Solutions Nashville, United StatesResponsible for providing detailed concrete formwork drawings for commercial, residential, industrial, civil, and infrastructure projects. Monitoring progress of projects against schedules to ensure deadlines are met. Responsible for preparing accura Team Lead, Engineer, Drawing, ...
Customer Service Team Lead - Nashville, United States - Bellecares
Description
**Customer Service Team Lead**
Nashville, TN **Work Schedule:** Monday - Friday, 8:00am to 5:00pm CST (Monday and Friday Remote)
**About Belle**
is a hyper-growth engagement company that is revolutionizing home care -- and it all begins with the feet. With 25M+ U.S. seniors no longer able to reach or see their feet, a lack of self care quietly brings millions to immobility and drives $38B+ in preventable medical spend every year.
Through a proprietary clinical-spa foot care service covered by Medicare Advantage, Belles Advanced Nail Technicians or Belle Technicians play a critical role in the lives of those we serve. The Belle care model has been designed to:
Protect mobility and prevent 75%+ of widespread, costly foot complications;
Develop deep, trusted relationships with members;
Digitally connect the care team into the home through our regular monthly visits;
Identify and resolve whole health issues early (physical, mental and social)
Far more than foot care, our mission is to unite people and their care through joy.
Purpose of this Role
Belle is hiring a full-time, Nashville-based Customer Service Team Lead and Escalations Manager to provide the highest quality support for the customers we serve. This role is responsible for leading a growing team of customer service associates to complete their job duties effectively. This person should demonstrate strong verbal and written communication skills as well as empathy and patience with both teammates and customers.
Responsibilities
Manage daily shifts to ensure adequate phone coverage
Delegate daily tasks to team members
Manage team performance, conduct quality assurance and supervise calls
Triage escalated calls or customer complaints
Onboard and train new employees
Recommend ways to improve productivity and customer satisfaction
Requirements and Skills
Team Lead / Manager and escalations experience
5+ years of customer service, retail, or receptionist experience
Provide, maintain and use personal computer, WiFi and mobile phone for work
Maintain, own, schedule and complete work assignments with minimal supervision
Demonstrate strong problem solving skills and ability to deescalate high stress calls
Exhibit a positive, can-do attitude
Benefits
Competitive salary with bonus
Health, dental, vision, STD/LTD benefits
401k participation (Non-Matching)
PTO, sick leave and paid holidays