Night Auditor - Richmond, United States - Quirk Hotel - Richmond
Description
Perks:
Free parking, Discounts on property
Night Audit
Job Overview
The Night Auditor is a passionate and dedicated hospitality professional who works as part of the Front Office team and is responsible for supporting the organization's objective of delivering unparalleled service to our valued guests.
The Night Auditor is responsible for the overnight operations of the Hotel in addition to verifying the accuracy of guest accounts, balancing charges, and completing other assigned tasks.
Essential Functions
- Prepare the daily night audit proceedings and system backup
- Audit, balance and report on all cash and credit operations including but not limited to checks, over/short figures, deposits, counts, house charges, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits to ensure accuracy and verify proper cash handling procedures are followed.
- Ensure any discrepancies are reported and brought to the attention of Finance.
- Prepare and input statistics and income journal sheets for the preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Assist in taking and placing wakeup calls, as needed.
- Perform the duties of Guest Service Agent including checkin/check out.
- Assist in performing the duties of Bell/Door/Valet.
- Have thorough knowledge of emergency and front office procedures.
- Ensure the safety and wellbeing of guests and staff during the overnight period.
- Other duties as assigned.
Qualifications
- Service focused personality is essential
- Must have a flexible schedule, be highly motivated and quality driven
- Detailoriented yet able to excel while multitasking
- A true desire to satisfy the needs of others in a fastpaced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Post Secondary education in hospitality or tourism program
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