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- Investigates and resolves registration and student academic record problems.
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- Provides information to parents, students and outside agencies according to College policy and the Family Educational Rights and Privacy Act (FERPA).
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Regional Director of Registration NW - Pittsburgh, United States - InsideHigherEd
Description
Regional Director of Registration NW (Reg FT)Position Title: Regional Director of Registration NW (Reg FT)
Department: Registrar
Campus:
Allegheny Campus
Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than June 14, 2024. The College cannot guarantee that application materials received after this date will be considered or reviewed.
Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts, certain conditions or restrictions may apply.
Remote Work Option:
Hybrid
Salary Grade: Admin 15 - $58,050
Job Category: Administrators
Employment Type: Regular Full-Time
Job Slot: JS5879
Job Open Date: 5/31/2024
Job Close Date: Open until filled
General Summary:
This position is responsible for on campus registration operations including hiring, training, providing on-going professional development, scheduling and providing quality assurance of the registration experience for students. This position will interface with the Office of the Registrar, the Directors of Academic Advising, Academic Affairs and Student Affairs personnel regularly. Strong written, verbal and technology skills are required.
Requirements: Master's degree in management, information systems, student affairs/higher education administration or related field and a minimum of three years experience. Strong leadership, supervisory and organizational skills. Ability to understand, interpret, implement and enforce policies and procedures. Knowledge of labor relations. Strong verbal and written communication skills. Ability to interact with faculty, staff, students and external constituents. Skills to troubleshoot on behalf of students. Prior Registration and student academic record experience. Experience with Microsoft Office and Student Information Systems. Ability to convey and implement expectations of good customer service to staff. Ability to exercise staff oversight to ensure new operations plans, policies and procedures are consistent with the overall goals and objectives of the College. Ability to ensure departments are well informed of enrollment related changes.
Duties:
Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.
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