Sales Manager - Los Angeles, United States - La Quinta Inn and Suites LAX

Description

• High School diploma or equivalent required; College course work in related field is desired.
• Experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Must be proficient with Windows operating systems
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel, but which will include a mandatory Mon.

• Maintain high standards of personal appearance and grooming, which include compliance with the Avion Hospitality dress code and wearing name tag when working (per brand standards)
• Comply at all times with AvionHospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid
• Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
• Conducts sales specific to Business Travel and/or Groups, as required by property.
• Comply with attainment of individual goals
• Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments. Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
• Monitor production of all top accounts and evaluate trends within your market.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
• Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend and participate in Daily/Weekly Sales Meeting.
• Attend monthly meetings of assigned professional organizations.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Be familiar with all AvionHospitality sales policies and house rules.
• Employees must at all times be, attentive, friendly, helpful, and courteous to guests, other employees and managers.
• Attend monthly allemployee meetings and any other functions required by management.
• Meet and greet onsite contacts.
• Abide by Prime Selling Time (PST).
• Monitor production of all top accounts and evaluate trends within your market.
• React to negative trends in market place by implementing blitzes or catering promotions.
• Handle inquires as part of Inquiry Day Program.
• Perform any other duties as requested by the General Manager or Director of Sales.