Remote Customer Care Specialist - Orlando, United States - CLEAR

CLEAR

Verified Company

Orlando, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

What You'll Do

Think creatively about ways to improve and strengthen CLEAR's relationship with members
Assist members in managing their CLEAR membership, including upselling CLEAR products and services

What You're Great At:

Customer obsessed
You have an absolute passion for ensuring a great member experience with every contact.
An expert in delivering effective solutions and identifying problems
A strong written and verbal communicator
Positive attitude & friendly demeanor
Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.

Role Requirements

High school diploma or GED equivalent required
Open availability and weekends is a must
Requires completion of airport badging or governmentscreening process, and other applicable associated requirements, including a drug test
The position is remote but must be based in the city listed in the job title

How You'll Be Rewarded

Free CLEAR membership for you + family/friends discounts
401(k) Retirement Plan, including a company match* 10 companypaid holidays (paid 1.5x if worked)
Fulltime team members also receive:
Comprehensive Medical, Dental, and Vision Insurance
Paid Time Off
See more of our amazing benefits, including any eligibility or specific location offerings, HERE
Not available in Puerto Rico

About CLEAR

Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling.

With more than 17+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel.

Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.