Manager, Enrollment Services - Santa Clara, United States - West Valley-Mission Community College District

Mark Lane

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Mark Lane

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Description

The Enrollment and Financial Services Department is seeking a talented leader to fill the position of Manager of Enrollment Services (Admissions & Records).

Mission College is located in the heart of Silicon Valley.

Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.


Under the direction of the Dean of Enrollment and Financial Services, the Manager will organize, direct, and coordinate the operations of Admissions & Records team.

The Enrollment Services Manager will work collaboratively and collegially with the Enrollment Service Manager who oversees the Financial Aid team in order to strengthen integration efforts to re-imagine the student experience.

The manager will lead a diverse and talented staff and demonstrate a commitment to the equity framework of community engagement, social justice, transparency, and cultural humility.


The Enrollment Services Manager will have comprehensive knowledge of regulations, policies, educational codes, and guidelines governing community college Admissions, Records and Financial Aid for the delivery of timely and effective services to students and faculty.

As a team builder, the Enrollment Services Manager will champion innovation and continuous improvement to maximize service to Mission College students, faculty and staff.


Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply.


Assignment

Location:
Mission College, Santa Clara, CA


Salary and Benefits

Salary Range:

  • Initial hire range: $126,013134,207 annually (Administrative Salary Schedule, Range 11, Steps A-C).
  • Annual salary step increases to maximum of salary range, $157,098 annually (Administrative Salary Schedule, Range 11, Step H).

Benefits include:

  • Additional compensation: $1,500 for doctorate added to base salary annually, to be prorated on a monthly basis.
  • Employercontributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employerpaid long term disability for employee.
  • Employerprovided life insurance.
  • 14 paid holidays, plus 1 floating holiday annually; paid nonworkdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Professional development and renewal leave.
- $1000 longevity award annually after 10 years of service and $1,500 longevity award annually after 15 years of service.

  • CalPERS pension plan.

Minimum Qualifications
Any combination of experience and education that would provide the required knowledge and abilities is qualifying.

A typical way to obtain the required knowledge and abilities would be:


  • Understanding of, and sensitivity to the diverse academic, socioeconomic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff;

AND

  • Equivalent to a Bachelor's degree from an accredited college or university with major course work in accounting, finance or related field;

AND

  • Five years of increasingly responsible experience in admissions & records or financial aid function at a college or university, including one year of supervisory responsibility.

Desired Qualifications

  • Leadership, managerial, or supervisory experience in higher education
  • Commitment to Mission College's Equity Framework principles of community engagement, social justice, transparency, and cultural humility.
  • Demonstrate leadership abilities in team development, consensus building, accountability and conflict resolution.
  • Experience conducting effective staff training and developing procedural manuals.
  • Demonstrated understanding of and engagement with current issues and challenges in on boarding and financial aid.
  • Experience with report preparation, compliance reviews, and annual audit representation.

Knowledge and Abilities

Knowledge of:

  • Principles and practices of college admission and records functions, including registration, collection and accounting of fees, and maintenance of student academic records.
  • Principles and practices of the provision of financial aid programs in an institution of higher learning.
  • Complex integrated systems as they relate to financial aid programs.
  • Pertinent local, state, and federal rules, regulations and laws.
  • Modern office procedures, methods and computer equipment.
  • Principles and practices of research analysis and management.
  • Principles and practices of budget development, implementation and monitoring.
  • Principles and practices of supervision, training and performance evaluation.
  • Principles and practices of work safety.

Ability to:

  • Organize, implement and direct operations/activities of either admissions & records or financial aid units.
  • On a continuous basi

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