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Lalande-de-Pomerol

    Deposit Operations - Miami, United States - Ascendo Resources

    Ascendo Resources
    Ascendo Resources Miami, United States

    4 weeks ago

    Default job background
    Banking / Loans
    Description

    a prestigious global Bank, is looking for a Deposit Operations Team Lead, to be in charge of a Team of Deposit Operations Analysts

    The ideal candidate is someone who has experience performing responsibilities such as:

    • Supervise the review and approval of signature verification on all client requests.
    • Conduct daily oversight of teller activities, ensuring accurate check and cash balancing.
    • Lead the coordination and processing of ACH files, adhering to NACHA guidelines for incoming and originating transactions.
    • Manage the Bank System's case openings and follow-ups for resolving specific issues or concerns.
    • Authorize and review all Proof of Deposit (P.O.D) entries within the Bank system.
    • Oversee the scanning and correct document allocation to the imaging system.
    • Facilitate the review of Exception Item Processing (EIP), including NSF, chargebacks, and the handling of check returns.
    • Ensure prompt and accurate responses to audit requests, and oversee audit confirmations.
    • Guide the account services team in managing customer inquiries, investigations, and inter-departmental communications.
    • Approve transaction overrides and handle customer service requests at branch locations.
    • Support team members in their daily operations and project execution.
    • Lead the response to annual privacy notices and manage filings for abandoned properties.
    • Ensure that all customer requests received through the 360 CRM are processed, analyzed, and addressed appropriately.

    Requirements:

    • 5+ years of relevant experience at a Banking institution
    • Experience with international clients
    • High School (required) or higher education (preferred)
    • Language: English and Spanish (required)
    • Supervisory, managerial or Team lead experience (required)
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