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    Marketing Program Manager - Vienna, United States - Mediabarn Staffing

    Mediabarn Staffing
    Mediabarn Staffing Vienna, United States

    1 week ago

    Default job background
    Description
    Job Description
    Marketing Technical PM to lead day-to-day program management of 2 Scrum Teams for our Next Best

    Interaction program using Pega CDH, a personalization and decisioning tool for member

    communications. This position requires you to program manage/liaison between Marketing, IT, Pega

    CDH Consultants, and other stakeholders. Day-to-day contact responsible for project management,

    scrum master ceremonies, issue resolution, stakeholder coordination, agile coaching, and escalations.

    Responsibilities:
    • Guides and coaches the Scrum Teams on how to use Agile practices and principles to deliver
      high quality, timely, relevant, and accurate communication to our members.
    • Gets team to a high performing level by recognizing areas of strength and improvement,
      including process optimization, and employing appropriate coaching and development
      techniques.
    • Facilitates and supports Scrum Master-owned scrum events: Sprint Planning, Daily Scrum,
    • Sprint Review/Demo, and Sprint Retrospective.
    • Assists with ensuring Backlogs are healthy and the team is considering product vision.
    • Coordinates and facilitates technical discussions with Marketing, IT, Pega and other internal
      stakeholders. Asks probing questions to help drive to a solution/resolution and proactively
      identifies risks.
    • Liaison between Marketing, IT and Pega to resolve team impediments/blockers.
    • Coordinates the implementation of enhancements/new integrations/upgrades/hot fixes to Pega
      CDH with Marketing, IT and Pega Consultants and ensures timely product delivery.
    • Leads weekly Integration and Performance testing planning meetings.
    • Communicates with program management and produces reports, including project plans and a
      deployment report that outlines what Features and PBIs are releasing to Production.
    • Monitors deployments to all environments and removes blockers to deployment.
    • Leads all internal conversation follow-ups between Marketing, Procurement, ISD, etc. to
      facilitate contract signature for vendor contracts for Pega CDH.
    • Defends primary objectives from unnecessary scope creep and team members from becoming
      over-extended.
    • Helps define and enforces team "rules" including Definition of Done, Definition of Ready, and
    • Work in Progress Limits.
    • Creates/Supports a safe atmosphere that encourages honesty and openness among diverse sets
      of individual contributors.
    Requirements

    Additional Responsibility Specifications:
    • Outstanding communication, facilitation, negotiation, and coaching skills.
    • Knowledge of agile framework
    • Knowledge of Azure DevOps planning tools
    • Day-to-day resource responsible for representing the needs/interests of Marketing, project
      management, and serving as an escalation point for delivery risks.
    • Ensure timely report out of status updates and blockers (frequency determined by Marketing)
    • Able to come up to speed quickly on program-specific content to effectively support the team.
    • Has a growth and solution-oriented mindset.
    • Challenge (diplomatically) unreasonable requests or changes that are likely to impact team
      morale or performance AND lead in developing workable alternatives.
    • Assist/Lead in efforts to manage team morale, including: ice-breakers, words of positive
      encouragement, and recognizing team/team-members achievements and milestones
    * Local candidates able to work Hybrid only.
    * No 3rd Party Recruiters please.

    * Our client will only accept the following: US Citizens, Green Card Holders, TN Visa, Green Card EAD's. Candidates cannot be on a sponsored work Visa.
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