Sales Manager East, Advanced Refractories Div - Charlotte, United States - Vesuvius

Description

Vesuvius is a global leader in molten metal flow engineering and technology, primarily serving the global steel and foundry industries. We develop innovative solutions that enable our customers to increase their efficiency and productivity, enhance quality, improve safety and reduce their costs and their environmental impact. Our history spans more than 100 years, we are on six continents with more than 11,000 employees. We value diversity. Sustainability is at the heart of everything we do. We aim to deliver sustainable, profitable growth to provide our shareholders with a superior return on their investment, while providing our employees with a safe workplace where they are recognized, developed and properly rewarded.

This position is mobile/remote with base possible in NC or AL and travel out to customer sites.

Purpose:

Sales Manager will manage customers and Account Managers in assigned territories. Ensure that high levels of profit are delivered from existing clients and current sales volume is maintained. Will ensure that all accounts are serviced and ensure that all opportunities to up-sell, upgrade, and add value to product lines is accomplished. Develop and submit quotes in pursuit of new business, and plan and direct customer trials in pursuit of new business. Act as point of contact in investigating product performance problems and coordinate with Account Managers, Regional Sales Managers, manufacturing, R&D and other Vesuvius resources to resolve issues. Sales Manager will be expected to abide by all Vesuvius and customer safety requirements.

Key accountabilities:

1. Responsible for the health and safety of Vesuvius personnel at the site.
2. First line of communication from external customer to internal Vesuvius support groups on all issues.
3. Manage daily service activities such as:
   
   1. Inventory control
   2. Product usage forecast and delivery schedules
   3. Obtaining and processing appropriate information for timely invoicing
   4. Routine data collection
   5. Preventative and emergency equipment maintenance
4. Coordination of customers personnel relative to installation and handling of refractory material.
5. Recognizes and acts on opportunities for continuous improvement in:
   
   1. Refractory performance
   2. Customers efficiency
   3. Vesuvius profitability
6. Works with technical support teams to implement appropriate emerging technologies
7. Manages all project work at customers site.
8. Prepares and presents monthly, quarterly and annual performance reports for both internal and external publication.
9. Communicates relevant district, customer competitive activity to management and marketing staff, including market share analysis.
10. Manages District expenses according to corporate ad budget guidelines

Qualifications:

• BS in Ceramic Engineering or Materials Science preferred.
• 3+ years experience with steel making, industrial ceramics, refractory installation or construction is desired.
• Prior managerial experience

Skills:

• Basic mechanical skills to allow for the service of associated refractory application equipment.
• Reasonable computer skills (Microsoft Office, Lotus Notes, etc.).
• Good interpersonal skills including oral and written communications, team leadership and presentation.
• Strategic sales planning experience.
• Ability to manage multiple issues and projects within a specified timeframe.
• Ability to develop and manage customer relationships at multiple levels within the customer including plant manager to hourly employees.
• Ability to manage internal communications with commercial, technical and customer service teams.
• Ability to recognize and act on continuous improvement opportunities.

The specific salary offered to a candidate may be influenced by a variety of factors including experience, education and location.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)