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IT Business Analyst - Colmar, United States - Dorman Inc
Description
IT Business Analyst - Sales and Customer Experience
Apply now
Date: May 28, 2024
Location: Colmar, PA, US, 18915
Company: Dorman Products
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023.
Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
The business analyst is responsible for providing value to the business by analyzing and documenting business requirements, writing functional/technical specifications, and developing and executing test plans.
Primary Duties
Analyze and design simple business processes, or portions of core business processes to achieve desirable business results.
Thoroughly document business requirement for effective communication to current and future business and technical contributors.
Learn and utilize the Dorman SDLC, including:
Appropriate analysis techniques for different project types
Proper documentation techniques
Work closely with developers and other technicians in translating application requirements into application architecture and the production of technical specifications.
Work with business users as the technology expert in well-defined scenarios to collaborate and achieve results.
Work closely with vendors on various projects. Write functional specs that can be handed over to vendors for execution.
Share knowledge and experience aggressively throughout the organization.
Collaborate effectively.
Manage customer expectations through effective communication.
Develop basic project plans for small and medium projects.
Manage small and medium projects involving few resources and short time frames.
Other duties as assigned
Qualifications
Solid understanding of the fundamentals of technology architecture and different technology environments (Microsoft, Java, Progress, etc.).
SQL skills desired.
Prior project management experience desired.
Basic understanding of technology landscape and how different technologies can be applied to business problems.
Basic understanding of major business principles, processes and technologies.
High capacity for team work. Follows instructions well. Contributes ideas and leadership in team situations.
Ability to work with others to arrive at consensus.
Physical Requirement: Capability to lift 20 pounds.
Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.
Education / Experience
Associates Degree required in Information Systems, Computer Science or a closely related discipline.
One - two years equivalent experience and/or training; or equivalent combination of education and experience.
Core Values & Competencies
Prioritizing and Organizing Work
Communicating Effectively
Making Accurate Judgments and Decisions
Serving Customers
Displaying Technical Expertise
Ideation and Innovation
Deliver Customer Value
Empower Our Contributors
Accountability for Results
Strive for Excellence
Attributes
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.
