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Lansdale

    ITOM Business Analyst - Lansdale, United States - Omni Inclusive

    Omni Inclusive
    Omni Inclusive Lansdale, United States

    2 weeks ago

    Default job background
    Description
    Strong understanding of ITSM best-practice processes, with Configuration Management and Asset Management experience

    Experience in utilizing and/or managing a CMDB. Familiarity with service mapping, IT asset discovery, and packaging processes
    Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow environment

    Experience leading technical functional discussions to implement Asset & Configuration modules in ITSM Tools

    Experience in Servicenow Asset /CMDB Process and Implementation

    Minimum of 5 years of relevant recent experience


    Preferred Requirements
    ITIL v3 Foundation certification
    Servicenow Asset /CMDB Process and Implementation experience

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