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    mc office coordinator i community psychiatry - Baltimore, MD, United States - The University of Maryland Medical System

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    Description

    MC OFFICE COORDINATOR I COMMUNITY PSYCHIATRY
    Full-time


    Shift:
    Day


    Position Type:

    Non-Exempt Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.

    Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.

    Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work General Summary Under direct supervision, performs administrative functions to support the clinical program.

    This includes Front Desk duties, other unique EPIC related duties, financial related duties, and operations related duties. Front Desk Registration
    Follows EPIC procedures to arrive clients per program process.
    Informs clinical staff of client's arrival or directs client to group or class.
    Insures that arrived clients are seen, and Front Desk process completed.
    EPIC Duties
    Collects accurate demographic information for complete registration.
    Pre-schedules and Walk-in appointments as per program.
    Responsible for maintaining Work Queues as assigned including Accounts without Charges Work Queue.
    Acts as receptionist utilizing multi-line phone system responding to internal and external phone calls.
    Uses overhead paging when appropriate and makes emergency calls/paging when needed.
    Timely communicates with billing team to resolve identified problems or issues.
    Clerical Duties
    Performs routine clerical duties such as photocopying, filing, maintaining various records and logs per Program.
    Maintains In/Out Board so that whereabouts of staff is known.
    Maintains a neat and orderly front desk space.
    Data entry per program for other tracking purposes and runs reports when appropriate.
    Files documents in paper files as per program. Process disability requests per program including completing log and sending to HIM.
    Two years of general clerical and/or administrative experience is required.
    Knowledge of health insurance including Medical Assistance and Medicare is preferred.
    Experience using registration and scheduling software is required.
    Knowledgeable of Microsoft Office Suite and Internet.
    Basic typing and data entry skills are required.
    Ability to learn software programs.
    when dealing with patients/visitors, co-workers and healthcare staff.

    Ensures client safety in the performance of job functions and through participation in UMMC, department, division and program safety initiatives.

    Takes action to correct observed risks to client safety.
    Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. All your information will be kept confidential according to EEO guidelines. #

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