Receptionist / Hotel Specialist (M/F/D) - Dana, IL, United States - Sapphire Technologies
Description
**We are a Mercedes-Benz and smart dealership with locations in Baden-Baden, Nagold, Calw, Gaggenau, Rastatt, Herrenberg, Ulm, Neu-Ulm, and Laichingen, employing over 740 employees. At our Nagold location, we also carry the ŠKODA brand and are a VW service partner.Seize your opportunity:
Do you love interacting with people and have a passion for Mercedes-Benz and smart automobiles? Then join us We are currently offering a position as a Service Assistant (m/f/d) to strengthen our service team at our dealership.
A glimpse into your work environment:
- You approach customers in an open and friendly manner, take their wishes and questions seriously, and embody the highest level of customer orientation and service quality.
- You value the reception and care of our customers. You are their first personal point of contact and the face of our dealership.
- You handle electronic workshop orders, organize possible trips for customers, and support the service advisors.
- You confidently handle all customer concerns and strive for the highest level of customer satisfaction through effective solutions.
- You support the invoicing and complaint management process in the service department.
Who we are looking for:
- You have a commercial or technical vocational training and experience in customer service.
- Together with your team, you ensure that our customers have everything they need from vehicle dropoff to pickup. You not only keep things
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