- Receive incoming service requests and inquiries from customers
- Schedule and dispatch technicians to job sites efficiently and effectively
- Coordinate with field personnel to ensure timely arrival and completion of service calls
- Maintain accurate records of service calls, technician availability, and job status
- Communicate effectively with customers, technicians, and management to ensure smooth operations
- Handle any issues or emergencies that arise during service calls with professionalism and efficiency
- High school diploma or equivalent; additional education or training is a plus
- Previous experience in a dispatching or customer service role is preferred
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Ability to work well under pressure in a fast-paced environment
- Proficiency in basic computer applications and software
- Competitive pay ranging from $20.50 to $25.50 per hour
- Medical, life insurance, and short-term disability coverage
- Vacation, sick time, and paid holidays
- Opportunity for growth and advancement within the company
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Service Dispatcher - Timnath, United States - Recruit4HVAC
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Description
Job Description
Job DescriptionJob Title: Service Dispatcher
We are currently seeking a skilled and dedicated Service Dispatcher to join our team in Timnath, CO. As a Service Dispatcher, you will play a crucial role in coordinating service calls and dispatching technicians to various job sites. This position offers a competitive pay range of $20.50 to $25.50 per hour, depending on experience, along with a comprehensive benefits package including medical, life insurance, short-term disability, vacation, sick time, and paid holidays.
Responsibilities:
Requirements:
Benefits:
If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. To apply, please submit your resume detailing your relevant experience and qualifications. We look forward to reviewing your application