Operations Intern - Monmouth, IL, United States - Sapphire Technologies

James Miller

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James Miller

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Freelance
Description
We are seeking a highly organized and detail-oriented Operations Intern to support our Junior Operations Manager in Monmouth, IL.

In this role, you will work closely with various teams to assist with a range of tasks, including:


  • Collaborating with the Junior Operations Manager on inbound and outbound management and planning
  • Communicating with our 3PL (warehouse/fulfillment partner) on a daily basis
  • Assisting with communication and customer service for our renowned B2B clients
  • Creating shipping and customs documents and managing them in our ERP system
  • Helping prepare for online collection launches
  • Supporting our D2C customer service team with daily tasks and claims
  • Contributing to specific operations projects

Profile:


  • Ability to thrive in a fastpaced environment and work with multiple teams
  • Strong organizational skills and attention to detail
  • Proficient in Excel
  • Experience with NetSuite and Shopify is a plus
  • Excellent communication skills in English (both verbal and written); knowledge of German is a bonus
Why join us?

  • Our modern office is located in the heart of Monmouth, IL
  • You'll be part of an international team of digital, business, and fashion experts
  • We offer flexible working hours
  • Unlimited access to our shoes
  • Personal voucher for you and your friends, as well as other employee perks
  • You'll receive an extra day of vacation for each year you stay with us
  • We support gym memberships and public transportation.

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