Manager Community Relations Investments - Milwaukee, United States - Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago

Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago
Verified Company
Milwaukee, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Manager Community Relations Investments is responsible for planning, coordination, relationship management and leading the execution of Goodwill's Community Investments programs including: Sponsorships, Community Cares Community Assistance Program, Chamber relations and Professional Memberships.

Ensures that investments are processed on time, on budget, and within scope.


RESPONSIBILITY LEVEL:

Manager Community Relations Investments is responsible for planning, coordination, relationship management and leading the execution of Goodwill's Community Investments programs including: Sponsorships, Community Cares Community Assistance Program, Chamber relations and Professional Memberships.

Ensures that investments are processed on time, on budget, and within scope.

Implements strategy for the Community Relations Department. Oversees daily operations, direct staff and ensures implementation of departmental policies, procedures and programs. Maintains operating budget and manages expenses. Communicates budgetary performance.

Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs.


PRINCIPAL DUTIES:


  • Responsible for Goodwill's community investment programs. Manages the intake, prioritization, routing, fulfilment, tracking and reporting of all community investment programs.
  • Manages partnerships with community organizations for the community investment programs in alignment with Goodwill's Intended Impact strategy.
  • Develop and manage a structured approach to collect, track, evaluate, and report intended impact metrics for community investment programs and community engagement activities.
  • Works independently and effectively manages competing priorities to deliver on goals and objectives.
  • Successfully operates within diverse organizational landscapes and over a two-state territory to drive program initiatives forward.
  • Understands community-building principles and fosters a common connectedness to establish and build upon stakeholder relationships for long-term partnerships.
  • Creates reports for a variety of stakeholders.

8.


Leading and Developing Talent:
Manages departmental structure, development and training of staff. Actively networks and sources for positions within the team.


9.


Project and Change Management:
Plans and manages projects of low to moderate complexity related to departmental function. Manages change with direct reports and participates in the leadership coalition that supports the change.


10.


Community Engagement:
Understands social trends driving Goodwill's community engagement initiatives, and champions initiatives.


  • Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:


  • Associates Degree or experience equivalency, and a minimum of 3 years' managerial experience or Associates Degree or experience equivalency, and a minimum of 7 years' experience.

2.

Experience in one or more of the following:
Social Services, Nonprofit Management, Financial Services, Government sectors or a related field.


  • Demonstrated ability to lead and manage mid-complexity assignments, programs and/or projects involving diverse stakeholder groups.
  • Demonstrated ability to collaborate and communicate effectively with key stakeholders, vendors, and employees.
  • Excellent verbal, written and interpersonal communication skills.
  • Strong change management and project management skills.
  • Proficiency with Microsoft Office suite (Excel, OneNote, Outlook. PowerPoint, Publisher, Word, SharePoint and Teams.)
Travel throughout program and surrounding counties required. Must have transportation to attend meetings and events.


LEADERSHIP COMPETENCIES:


1.


Business Insight:
Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization.


2.


Courage:
Demonstrates the ability to deliver a difficult message and say "no" when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity.


CORE CULTURALCOMPETENCIES:


1.


Customer Focus:
Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.


2.


Values Differences:
Creates an environment where differences are openly shared, embraced and incorporated into the team's activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.


3.


Communicates Effectively:
Practices active and attentive listening and encourages
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