Office Specialist - Tempe, United States - Arizona State University

Mark Lane

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Mark Lane

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Description

Job Family

  • Clerical & Admin Support

Department Name

  • ASUHS Insurance

Full-Time/Part-Time

  • Part-Time

VP Code

  • EDUC OUTRCH & STDT SVCS

Scope of Search

  • Open

Grant Funded Position

  • This is not a grant funded position and is not contingent on future grant funding.

Salary Range
- $22.04 per hour


Close Date

  • 03May2024

Category

  • 01

Essential Duties

  • Complies fully with all medical records and information privacy regulations, local, state and federal.
  • Verifies patient balances
  • Prepares adjustments to billings for approval by management.
  • Communicates accurately, clearly and professionally with providers and payers, in writing and verbally.
  • Reviews, adjusts and processes remittance advice forms by verifying accuracy and completeness of forms to ensure timely and accurate reimbursement by third party payers of services rendered.
  • Posts ERA files edits, rejections, allowances, and adjustments in accordance with established guidelines.
  • Posts all patient payments, including timeofservice, credit card, cash, and check payments, following the departmental processes and guidelines.
  • Balances electronic and manual posting to the bank deposits daily.
  • Maintains HIPAA compliance.
  • Answers all payer inquiries on a rapid and accurate basis.
  • Performs follow up as needed to ensure reimbursement of all charges.
  • Handles secondary claims under "client responsibility".
  • Provides internal and external correspondence scanning/handling.
  • Reviews client registration information for updates and/or changes to primary and secondary insurance coverage for billing accuracy purposes.
  • Issues client notifications of billing information as required, performs insurance verifications, and maintains all claim activity data.
  • Demonstrates ability to regularly change priorities in order to accomplish all critical tasks.

Minimum Qualifications


Three (3) years of office/clerical experience, which includes one (1) year in a directly related function; OR,Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Evidence of effective communication skills
  • Experience in using computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard
  • Experience in working in an office setting and use office equipment (e.g. scanners, printers, copiers, fax machines, telephones)
  • Experience in sitting or standing for extended periods of time

Working Environment

  • Communicate effectively
  • Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard
  • Work in an office setting and use office equipment (e.g. scanners, printers, copiers, fax machines, telephones)
  • Sit or stand for extended periods of time

Department Statement

  • The mission of the ASU Health Services is to provide highquality health care that is accessible, affordable and
- compassionate in order to ensure the well-being and educational success of students at Arizona State University.

  • Through our internal and external academic partners, the ASU Health Services faculty and staff are an integral part
- of the New American University. ASU Health Services is a member of the Mayo Clinic Care Network. ASU Health

  • Services is fully accredited by the Accreditation Association for Ambulatory Health Care. ASU Health Services
- facilities are beautiful, modern, efficient, and utilize an electronic health record (Point & Click). ASU Health Services
- works with our other wellness departments to create a healthy campus model and our physicians and nurse
- practitioners play a key role working with student leaders. We are a coordinated group, practicing medicine with
- staff board certified physicians (with specialties in family medicine, internal medicine, emergency medicine, sports
- medicine, rheumatology, and adolescent medicine) and board-certified nurse practitioners. To learn more about
  • Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to
- enhance the total compensation of its staff


This package includes:

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Lowcost health, dental, vision, and life insurance benefits available on day one.
  • Retirement program designed to promote longterm savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.

ASU Statement
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applica

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