Director of Operations - New Haven, United States - Related Care
4 weeks ago
Description
RelatedCare was founded with the core belief that our clients and their families deserve the best care at home - delivered with compassion, care and ensuring that our clients and aides relate to our patients needs.
The principals of Related have an extensive background in the Home Care industry and have lead operations at one of the larger HHA's in the NY metro area.
Our company is currently seeking a highly experienced Home Health Care Director of Operations to take lead on opening our Connecticut location.
This is the perfect opportunity for the individual with an entrepreneurial mindset and mentality seeking growth with tremendous potential to be part of a very much growing company.
As the Director of Operations you will:
- Oversee the hiring of staff, DON's, coordinators, HHA recruiters, billing clerks, CS reps etc.
- Management of operations, including budgeting, recruiting, marketing and business development.
- Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation.
- Mentor and support your team, and grow your office by keeping abreast of industry and community trends and referral opportunities.
Responsibilities:
- Building a dynamic team dedicated to providing the highest levels of client care and customer service
- Planning, budgeting and fiscal management
- Development and execution of a recruitment plan
- Monitoring quality and appropriateness of services provided
- Assure compliance with company policies and procedures
- Assure compliance with applicable laws and regulations
Qualifications:
- Minimum two years of verifiable supervisory or management experience in the home healthcare industry
- Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results
- Proven interpersonal, recruiting and employee relations skills
- Proven ability to organize, manage, market and grow an office
- Effective communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies
- Ambition to grow and advance beyond current position and responsibilities
Pay:
$75, $100,000.00 per year
Work Location:
In person
