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    Payment Processing Clerk - Irvine, United States - Glidewell Dental

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    Description

    Job Description

    Job DescriptionEssential Functions:
    • Processes auto pay enrollments received by phone, email and secure fax.
    • Accurately records payments received into Great Plains or APC.
    • Sends funds electronically to the bank utilizing business deposit captures.
    • Assists with generation, print, and fold of monthly customer statements and past due letters.
    • Ensures accurate posting by verifying the account number, company name, payment amount and invoices.
    • Returns duplicate and/or overpayments received to the customers via US Mail.
    • Resolves customer inquiries related to current and previous account balance and credit card and check payments.
    • Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received.
    Education and Experience:
    • High School diploma or equivalent.
    • Minimum one (1) year of customer service experience.
    • General knowledge of accounting terminology.
    • General knowledge of billing procedures and collections.

    Pay rate $18/hr



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