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Loves Park

    Which Wich Team Member - Loves Park, United States - Kelley Williamson Company

    Kelley Williamson Company
    Kelley Williamson Company Loves Park, United States

    1 week ago

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    Description
    :

    Position Objective: The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service.

    Guest Service Demonstrate Superior Service by providing Service with Vibe.

    Demonstrate the 10 Points of Superior Service:

    1. Commitment to our Guests

    2. Be the ambassador of the Vibe and the Brand – Lead by example

    3. Respect and courtesy

    4. Presenting a clean and polished image through our attire 5. Ambassador of Standards

    6. Professionalism

    7. Efficiency

    8. No problem is too small - Never say No

    9. Handle Guest complaints professionally

    10. Maintain property and equipment to ensure Guests have a safe and superior dining experience

    Our Team

    It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. All team members are required to demonstrate the following qualities

    Honesty and Reliability

    • Always be truthful and honest with fellow Team Members, Management and Guests
    • Arrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shift
    • Always follow company policies and procedures

    Tenacity

    • Work until a task is completed. Leave no job unfinished, regardless of the task.
    • Work at a fast pace to ensure that guest demands are met
    • Work smart to be able to effectively juggle multiple tasks

    Friendly and Enthusiastic

    • Interact with the Guests and maintain an upbeat attitude at all times
    • Communicate with guests and co-workers in a friendly, outgoing fashion

    Service Minded

    • Work or perform services for others in a friendly, accommodating, and attentive manner
    • Explain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guests
    • Go above and beyond to make each Guest's visit enjoyable

    Teamwork

    • Enthusiastically pitch in to help fellow team members better serve guests
    • Treat all team members with courtesy and respect
    • Seek opportunities to make for a more efficient, safe or friendly work environment
    Requirements:


    • Preferred to have food service experience


    • Must possess basic math skills


    • Must have basic computer skills and fundamentals


    • Must read, communicate and understand English as it relates to the job and safety regulations


    • Must be able to follow directions

    Working Conditions

    This position requires the ability to perform the basic functions of the job


    • Must be able to work shifts up to 8hrs a day


    • Must have full use of both hands (lifting, carrying, grasping, pushing, pulling)


    • Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc.


    • Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks


    • Standing, bending and walking for extended periods of time on hard surface


    • Must be able to bend and stoop to lift and move boxes, sweep and mop


    • Must be able to lift over head up to 15lbs


    • Lifting up 15 lbs frequently, 25lbs occasionally



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