Director of Customer Experience - Los Angeles Metropolitan Area

Only for registered members Los Angeles Metropolitan Area, United States

1 month ago

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Job summary

This is a rare opportunity to step into a customer experience leadership role at a fast-scaling consumer marketplace that has grown more than 10x in recent years and is now entering its next phase of expansion.

Responsibilities

  • Lead and scale a distributed CX team with clear SLAs and accountability
  • Design AI-powered workflows where automation is the default

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