Oem Inside Sales - Brea, United States - Industrial Threaded Products

Industrial Threaded Products

Verified Company

Brea, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

motivated to drive sales
- eager to develop knowledge
- skillful in effective communication
- proficient at developing relationships
- able to operate in a fast-paced environment

Job Purpose:

To maximize sales, service/advise customers, collaborate, negotiate, oversee/manage each customer's purchases and needs, research, forecast, problem-solve, decision-make, and develop new business.

Essential Functions of the Role:

Communication_
Drafting professional written communications both internally and externally. Independent and effective telephone communication skills. Meeting all the account and customer's needs in order to maximize profits. Communicating and collaborating (verbally and in writing) internally with departments and department managers.
Sales_
Cost Estimation_
Preparing detailed cost estimates for labor, material, and equipment required for fabrication projects. Analyzing historical data and industry benchmarks to ensure accurate pricing. Considering factors such as overhead, profit margins, and potential risks in cost calculations. Creating comprehensive proposals and cost breakdowns for customers. Completing and submitting quotes within specified deadlines and/or in a timely manner, ensuring that all documentation is accurate and complete.
Quoting/Pricing_
Negotiating, researching, strategizing, interviewing, and customizing, to determine, decide, and customize quotes and pricing. Using special training, knowledge, and research skills to determine profitability to the company before finalizing decision on quotes and pricing. Resolving and responding to all customer inquiries regarding pricing within 24 hours and thereafter maintaining regular customer contact. Timely (within one business day) following up on quotes sent.
Customer Service_
Utilizing ITP's core values with all customer interactions. Embracing customer issues positively and using excellent problemsolving and decisionmaking techniques to resolve issues in an effective manner. Keeping calm and kind in all dealings with colleagues, employees, vendors, and customers.
Account Management_
Ongoing account management, including responsibility for overseeing all aspects of each account. Actively managing a portfolio of customers. Maintaining good relationships with customers, including solving problems and issues efficiently, and developing strategies for improving customer relations. Contacting portfolio of potential customers at least once quarterly and taking full responsibility for tracking and managing such contacts.
IT systems_
Ability to use office equipment, such as and including telephone, printers, fax, computer, software, and ERP system.
Sourcing/Purchasing_
Pricing and quoting will require you to source materials from local suppliers and negotiate prices with suppliers.
Targets and Goals, Commissions and Bonuses_
Monthly, Quarterly and annual sales revenue goals are achievable and should be met, commission agreements may be presented to provide additional compensation for exceeding and meeting goals.
Other_
This is not an exhaustive list and other duties related to account management may be required. ITP is ADA compliant and welcomes requests for accommodations to the listed essential duties._

Company Overview:
Industrial Threaded Products, Inc. (ITP) is a leading distributor and manufacturer of threaded products and fasteners.

The company has grown from a small industrial distributor in 1979 to a global supply chain provider today, primarily servicing the Western United States.

The company's growth has in part been attributable to its ongoing focus on better serving its customers through expanded and improved capabilities and product offerings, most recently by adding an automatic packaging line and custom threading operation.

ITP serves several different industries and market segments, with a core focus on construction, waterworks and OEM. The company is family-owned but is managed by a senior executive team focused on strategy and ongoing planning. Management places high value on training and empowering its team members and rewarding performance.

The company's headquarters are located in Brea, CA which hosts centralized accounting, sales, and purchasing functions as well as warehouse, packaging and kitting operations.

Fabrication, manufacturing, and warehousing operations are located within the Rancho Cucamonga, CA facility. The Fresno, CA warehouse services Northern California.

ITP's Core Values:
Our core values are intrinsic in all we do, and all employees must learn and work to them in all they do:
Serving (_we thoroughly enjoy providing a level of quality & service that goes far beyond what is expected_)

Hardworking (_we are passionate and will outwork any competitor with efficiency and relentless focus_)

Innovative (_we choose to be a solutions-driven company committed to strategic innovation_)

Relational (_people matter deeply to us and we treat them with the