Transportation Assistant - Manchester, United States - Department of Veterans Affairs

Description

Summary

This position is located in the Business Office Service line at the Manchester VA Medical Center. This position is full-time at 40 hours per week.

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Overview

• Accepting applications
• Open & closing dates

05/16/2024 to 05/25/2024

• Salary

$49,838 - $64,792 per year

Salary range is GS-06 Step1 to GS-06 Step 10

• Pay scale & grade

GS 6

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Location

1 vacancy in the following location

• Manchester, NH 1 vacancy
• Remote job

No

• Telework eligible

Yes-as determined by the agency policy.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent

• Work schedule

Full-time

• Service

Competitive

• Promotion potential

6

• Job family (Series)

2102 Transportation Clerk And Assistant

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Credentialing

Suitability/Fitness

• Announcement number

CBTD CD

• Control number

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Current permanent employees of the Manchester VA Medical Center.

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Duties

This position is a NAGE Bargaining Unit position.

The employee in this position works in the Beneficiary Travel Program which provides transportation at the government's expense to beneficiaries and their attendants traveling to VA facilities and other places for the purpose of examination, treatment or medical care.

This duties include, but are not limited to the following:

• Determines program eligibility and processes requests for payment.
• Utilizes the appropriate Fund Control Point (FCP), performs reconciliations and adjusts account balances.
• Maintains manual and electronic accounting records.
• Determines methods of payment for authorized and unauthorized ambulance claims submitted for consideration.
• Receives invoices for payments of transportation services and forwards invoices certified for payment to Fiscal Services for processing.
• Investigates authorizations and orders.
• Utilizes Computerized Patient Records Systems (CPRS) to review medical records.
• Forwards documentation for payments for supervisory approval and submits all documents for payment utilizing the appropriate FCP.
• Explains regulatory guidelines to beneficiaries for submitting any unauthorized ambulance claims to facility for consideration of payment.
• Arranges all modes of transportation.
• Corresponds with providers, travelers and vendors to determine the most dependable and economical mode of transportation.
• Prepares documentation and/or scheduling for travel according to government or substantial rates.
• Makes special arrangements for patients with severe medical conditions to travel per physician documents .
• Secures reservations and tickets from carriers.
• Reviews requests for reimbursement of travel costs assuring compliance with regulations and procedures.
• Reconcile vouchers against authorizations for accuracy prior to preparing certification for payment.
• Protects data from unauthorized access, loss, alteration, deletion following applicable user ADP security and applicable regulations.
• Other duties as assigned.

Work Schedule: Monday through Friday from 8:00 a.m. to 4:30 p.m. (EST)

Compressed/Flexible: Not available

Telework: Ad Hoc (determined by agency policy)

• Telework Ad-Hoc work can be performed on an as needed basis anywhere other than a VA facility or using VA-leased space (example: home).

Virtual: Not Authorized

Remote: Not Authorized

Position Description/PD#: Transportation Assistant/PD99780S

Relocation or Travel Incentives: Not Authorized

Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Physical Requirements: The work requires no special physical demands, but will require some physical effort such as standing, walking, bending or sitting.

Work Environment: The employee will be working in a busy office setting. Due to the varied duties assigned to this position and the requirements for timeliness, coupled with the sensitivity of personal contacts, the employee must perform in a highly stressful environment. The work area is usually an adequately lighted, heated, and ventilated office or medical facility setting. The work environment involves everyday risks or discomforts that require normal safety precautions. Employee may work in close proximity to mentally disturbed patients, and consequently, there is a possibility of physical abuse.

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• This position is a bargaining unit position.
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
• This position is an NAGE Bargaining Unit position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/25/2024

Time-In-Grade Requirement:For the GS-6 grade level, applicants must have held a GS-5 for at least 52 weeks. The grade must have been held in the Federal service but may have been in any occupation. Please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to verify your current Federal Service status. You must also submit additional SF-50(s) with salary information to clearly demonstrate one (1) year time-in-grade as required in the announcement. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one (1) year time-in-grade. In this instance, you should provide additional SF-50s to clearly demonstrate one (1) year time-in-grade.

Note: Time-In-Grade requirements also apply to current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

GS-06 GRADE LEVEL:

• Specialized Experience: Applicants must have at least one (1) year of specialized experience that equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. [To be creditable, specialized experience must have been equivalent to at least the GS-05 grade level in the normal line of progression for the occupation in the organization. Applicants who have the one (1) year of appropriate specialized experience are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. Examples of creditable specialized experience include but are not limited to: applies knowledge of travel rules, regulations, methods and practices to perform extensive transportation support assignments and resolve various complex problems; determines eligibility and processes requests for the Beneficiary Travel Program; identifies the appropriate fund control point for payment of travel and claims by considering the financial relationship among various accounts which affect the amount, availability and use of funds; maintains accounting records; determines method of payment for authorized and unauthorized claims; arranges and coordinates special mode transportation with provider, traveler and vendor; performs regular reconciliations and adjusting of accounts; reviews, searches and navigates electronic medical records to acquire information; reviews and prepares all necessary documents to process travel and claims; operates computer applications and systems, multi-function printers and copiers, fax machine, and software programs; resolves complex issues that may arise when patients are denied travel and claims; and provides exceptional customer service to internal and external customers.].

You will be rated on the following Competencies for this position

• Budget Administration
• Compliance
• Customer Service
• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at the GS-06 grade level.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.