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    Bilingual Property Manager - Austin, United States - CubeSmart

    CubeSmart
    CubeSmart Austin, United States

    4 weeks ago

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    Full time
    Description
    Overview

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count"

    Responsibilities

    What CubeSmart Self-Storage offers:

  • Excellent Schedule – Most shifts end at 6:00 p.m. and Sundays off *
  • Competitive Hourly Pay & Bonus
  • Paid Time Off – Vacation, Sick, & Holidays
  • Generous Health Benefits
  • 401k Retirement Plan with Company Match
  • Tuition Reimbursement
  • Self-Storage Discounts

    • In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

    The Property Manager is responsible for....

    Customer Service:

  • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW or 5 Star service.
  • Interacting face to face with customers, providing excellent service, and building rapport.
  • Meeting monthly sales goals and metrics.
  • Walking the property to perform lock checks and showing units to customers.
  • Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
  • Managing the invoice review and approval responsibilities within database.
  • Processing invoices, manage reports and legal process of auctions.
  • Overseeing the store's expense budget while maintaining store supplies and retail inventory.

    • Property Maintenance:

  • Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
  • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
  • Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)

    • You'll love working here because...

    YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US

    Qualifications

    You'd be great in this role if you have...

  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high quality customer service to a diverse customer market.
  • Basic computer skills.
  • Preferably Bilingual - English/Spanish

    • We also want you to know that...

  • You must have the ability to work Saturdays.
  • Valid driver's license and insurance with access to reliable transportation used during the workday.
  • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.

    • *Some locations may require Sunday hours.

    We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

    #LI-MH1

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