Marine Mammals and Birds Habitat Interpreter - Mystic, United States - Sea Research Foundation

Description

Demonstrate excellent representation of the aquarium at all times through a positive, can-do attitude and teamwork focused work ethic.**Responsible for guest monitoring and interaction, habitat interpretation and public speaking.

• Strong communication and teamwork skills
• Requires schedule flexibility, evenings/weekends/holidays, and overtime

• Bachelor's degree in related discipline
• Ability to pass swim test
• Multilingual, Spanish speaking

• Monitor multiple animal habitats to ensure that guests follow all proper safety guidelines established by the institution
• Provide internal and external customer service and exceptional guest experience exceeding Mystic Aquarium's target expectations
• Present public demonstrations on microphone while monitoring habitats to educate guests regarding safety and species natural history with approved Institutional information
• Maintain up to date knowledge of habitats, animal collection, programs and general aquarium information
• Ability and comfort responding to emergency procedures, including guests and animal emergencies following Mystic Aquarium's institutional procedures
• Ability to work in all weather conditions including cold, hot and wet, both indoors and outdoors
• Understand and utilize proper radio etiquette and communication
• Ensure cleanliness of facility and maintain safety for all guests
• Maintain consistent professional attitude, motivation, and willingness to accept feedback
• Conduct behavioral observations and data collection as requested
• Staff after hours events as needed
• Perform all other duties as assigned by supervisor

• Work in a safe manner at all times.
• Properly use and keep, in good order, all personal protective equipment (PPE) supplied to them as protection from recognized hazards.
• Report any unsafe condition
• Must have a working knowledge of all Facility wide, and Department specific, safety procedures that relate to their position, including, but not limited to: Emergency Evacuation, Lockdown Procedure, and Fire Extinguisher Use.