- Communicate directly with consumers to initiate and achieve customer acquisition and sales goals
- Develop and utilize knowledge of client products and services to provide solutions and excellent customer service to local communities
- Determine consumer needs by inquiring about their current experience and thoroughly discussing client products, services, and discounts
- Build knowledge of products, services, sales metrics, and outreach goals by analyze market trends and competitors
- Navigate client-provided handheld technology to assist in customer service before, during, and after the sales process
- High school diploma or equivalency required
- Associate's or two-year program degree is encouraged
- Experience in client relations, account management, sales, business, or leadership is preferred
- Reliability in time management and completion of daily tasks both individually and collaboratively with other team members
- Ability to implement negotiation and sales tactics when given appropriate training
- Expert in problem solving customer concerns in a professional manner
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Client Account Manager - Garden City, United States - ACI Management Group
3 weeks ago
Description
Job Description
Job DescriptionOur success at ACI Management Group lies in our team members and clients working together to bring technology solutions for our customers. We aim to utilize client relations and sales skills to increase customer acquisitions. As one of the top telecommunication companies, we work alongside our clients to continuously evolve and implement new technologies for consumers. Our Client Account Managers work to increase understanding of new products and services among existing and new clients.
Being a Client Account Manager involves more than the acquisition and sales process. We provide expert knowledge on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our partners take the guesswork out of the initial process by administering pre-qualified leads and sharing insight on sales discounts and market trends to bolster sales. This head start helps to guide you and fellow Client Account Managers when developing daily or weekly sales plans. If you are looking for a position where problem-solving, working with people, and communication are all at the forefront, our Client Account Manager position fits you.
Responsibilities of the Client Account Manager Position:
Qualifications for a Successful Client Account Manager:
