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    Business Systems Analysts - Santa Clara, United States - Omega Solutions

    Omega Solutions
    Omega Solutions Santa Clara, United States

    Found in: Lensa US 4 C2 - 1 week ago

    Default job background
    Description

    Reference Number:
    eRFO-ISD-FY

    Position Title:
    Business Systems Analyst

    Requesting Department:
    Technology Services and Solutions - Health System

    On-Site Requirements:
    Hybrid. Onsite twice per month.
    Long term
    Santa Clara County, CA


    Objective:
    This contractor will provide support for clinical applications, system upgrades, sprints, and projects.


    Specific Tasks:

    • Provide direct application support to end users.
    • Work through system implementation, testing, updating, integration, maintenance of system configuration, and system setup.
    • Analyze user, system, and application needs and find best solution for users and County.
    • Identify technical issues and engage the appropriate teams to assist.
    • Work on IT Healthcare related projects, sprints, and/or upgrades.
    • Gather requirements from end users.
    • Diagram current and future state workflows.
    • Evaluate vendor specifications.
    • Coordinate and participate in testing, as well as go-live support.
    • Complete service tickets through troubleshooting and working with end users.
    • Act as liaison between end users and vendor(s).

    Experience Requirements:

    • Three (3) years of experience providing technical and/or analytics support in the functional area(s) being supported.
    • Three (3) years' experience gathering requirements and technical troubleshooting.
    • Two (2) years leading small projects, application upgrades, and installations.
    • Two (2) years working on mid-to-large IT projects.
    • Experience with one or more of the following core clinical applications preferred.
    o ANSOS
    o AMION
    o Allscripts
    o InterQual
    o Health Learning
    o Timeless Medical Systems
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