Program Manager - Washington, United States - God's Anointed New Generation

Description

Transitional Living Program

Program Manager

The Program Manager will work collaboratively with the Administrator to manage GANG's Transitional Living Programs, by training staff, interviewing potential new hires, and upholding Child and Family Services Agency policies and guidelines within the program.

Enforce program regulations and guidelines, including HIPAA policies and Joint Commission accreditation. Support in supervision of staff and oversee scheduling and on-call rotation, with the Administrator and House Manager.

The Program Manager oversees the intake process of new clients on the day of admission, and audits client charts regularly to ensure all documentation is completed throughout the course of the program, in a timely manner.

Oversees purchasing of household supplies in accordance with budgets and monitoring for routine facility care. Will have strong organizational skills and leadership experience. Will have previous experience in the mental health field. The Program Manager is the liaison with the various departments at the Home Office, (i.e. Human Resources, Quality Improvement, Accounting and Operations departments in delivery of services to their program). Develops and implements clinical improvements with the goal of enhancing the organization. Develops and maintains computerized record management system to store and process data. Directs, supervises and evaluates work activated of direct-care staff.

Prepares activity reports to inform upper management of the status of implementation plans of program, services and quality initiatives, implements corrective action plans to solve problems.

Specific Duties and Responsibilities:

• Assure that the facility is fully stocked, that needed supplies are ordered in advance, and manage related expenses to assure that unnecessary spending is not occurring. Provide feedback to the corporate office regarding any facility issues on a weekly basis.
• Responsible for the upkeep and maintenance of the facility, will schedule maintenance upon obtaining approval from the Administrator and/or corporate office.
• Perform/assign safety drills, completing weekly checklists to assure medication administration guidelines are met and assure facility is in compliance with licensing standards.
• Oversee the client intake process, complete related paperwork, review and obtain signatures on all consents and the time of admission, send all necessary information to the corporate office, assign additional duties to counseling staff as necessary. Oversee the client discharge process and assign duties to counseling staff as necessary.
• Participate in treatment team meetings on a weekly basis, keep notes and create the treatment team overview notes for staff review.
• Run groups when necessary. Provide oversight of groups being let by counseling staff and lend assistance if needed.
• Manage client charts, ensuring new charts are opened when necessary, charts are audited and closed in a timely manner.
• Responsible for the hiring process of new counseling staff with assistance of the Administrator, responsible for the completion of related paperwork and documentation; assist in the training of these new staff. Participate in and conduct counseling staff performance reviews.
• Manage counselor schedule to ensure that all shifts are covered and staff are not entering into overtime hours. Oversee timekeeping system to ensure that all timesheets are submitted to payroll in a timely manner and report any error or corrections to payroll as soon as possible.
• Passes a complete and working knowledge of Counselor job to be able to help, support, and encourage counseling staff. Will be responsible for covering counselor shifts when needed.
• Ensure staff adherence to infection Control Protocols.
• Must be available to take oncall shifts. This duty is shared with the programs House Managers.
• Participate in and/or lead bimonthly staff training with direction from the Administrator.
• To help model good behaviors to residents will attend meals in the milieu when possible.
• Serves as a positive role model to staff, residents, employees and guests' through a positive, caring, and professional attitude.
• Familiarizes staff with the Philosophy, Mission, goals, and objectives of the GANG's Transitional Living Programs. Complies with all GANG's policies and procedures. Attends all designated meetings.
• Maintains the confidential nature of residents and program related activities.
• Must travel to other facilities to attend training, attend meetings or work shifts.
• Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and nonjudgmental attitude.
• Available to perform requested task and accept responsibilities as assigned by the Administrator.
• Adheres to safety procedures, enforces house rules for both staff and residents.
• Attends 40 hours of inservice training on approved topics annually, ensuring that all direct care staff