- Provide customer service that exceeds expectations across all channels (Email, Phone, Web, Social Media and more).
- Work in a spacious new office in downtown San Francisco.
- Think creatively to offer solutions to customers that provide a better experience.
- Brainstorming new and exciting ways to delight our customers.
- Help to build and shape the customer experience department.
- Are able to write awesome emails.
- Have a superior verbal and written communication skills.
- Are a fashion enthusiast.
- Are an excellent, creative problem solver and multi-tasker.
- Learn quickly.
- Minimum 1-year providing exceptional customer service at an eCommerce business.
- Exceptional oral and written communication skills.
- Accurate data entry and typing skills.
- Outstanding work ethic.
- Must be organized, detail-oriented and proactive.
- Ability to exceed customers' expectations.
- Four-year college degree or comparable experience.
- Computer savvy, familiar with MAC a plus.
-
Customer Experience Associate
1 week ago
Genuine People San Francisco, United States Full timeHere at Genuine-, customer experience is very important and we strive to provide quality service to all of our customers. Every decision is made with the intention of exceeding customer expectations. · The role consists of handling all aspects of the customer experience departmen ...
-
Customer experience associate
2 weeks ago
Withpersona San Francisco, United States**Customer experience associate** · San Francisco / Customer Success Customer experience / Full time At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers' identities. Our ...
-
Customer Experience Associate
1 week ago
Benepass San Francisco, United States**Customer Experience Associate** · at Benepass Remote **Benepass** · **Who We Are** · Benepass is remote-first team making benefits magical. At Benepass, we believe that the future of employer benefits is flexibility. · Benepass supports thousands of global employees in 30 c ...
-
Member Experience Associate
2 weeks ago
Alignment Healthcare San Francisco, United StatesJob Number: · 6147 · Workplace Type: · Fully Remote · Position Title: · Member Experience Associate · External Description: · Overview of the Role: · Alignment Health is seeking a passionate, highly-motivated, and detail-oriented member experience associate to join the me ...
-
Member Experience Associate
2 weeks ago
industrious San Francisco, United StatesAbout the Company: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a ...
-
Member Experience Associate
6 days ago
AAA Northern California, Nevada & Utah San Francisco, United States PermanentJOB DESCRIPTION · We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit o ...
-
Member Experience Associate
1 week ago
Industrious San Francisco, United StatesJob Description · Job DescriptionAbout the Company: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our o ...
-
On-Site Experience Associate
1 day ago
Cater2 San Francisco, United Stateswas founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gou ...
-
Client Experience Associate
3 weeks ago
Short Story San Francisco, United StatesShort Story is a brand that celebrates petiteness, boldness, and modern womanhood. Our culture is one that blends an obsession with data, passion for a truly better product, and a scrappy startup mentality. We've been recognized by Buzzfeed, WhoWhatWear, People, and rated the #1 ...
-
Customer Experience Associate
3 weeks ago
Discord San Francisco, United States**Customer Experience Associate - AM** · **San Francisco, CA or Remote** · We're a group of Customer Experience superheroes here at Discord, and are looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic This te ...
-
On-Site Experience Associate
2 days ago
Cater2 San Francisco, United StatesJob Description · Job Description was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access t ...
-
Developer Experience Associate
2 weeks ago
Discord San Francisco, United StatesWe're a group of Developer Experience ninjas here at Discord, and we're looking for someone who is equally passionate about helping developers make incredible apps, bots, and activities for our users Youll use empathy and patience to help developers build for Discord one-on-one, ...
-
On Call Customer Experience Associate
2 weeks ago
Cobalt Robotics San Francisco, United StatesAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data. Cobalt's team is comprised ...
-
Associate Director of Visitor Experience
2 weeks ago
Gardens of Golden Gate Park San Francisco, United StatesPosition Title: · Associate Director of Visitor Experience · Hours: · Full-Time (35-hour workweek); Work schedule covers Wednesday through Sunday with shared holiday coverage · Role Classification: · Regular, w/ Benefits · Exemption: · Exempt · Reports to: · Director of ...
-
Associate Director of Visitor Experience
3 weeks ago
Gardens of Golden Gate Park San Francisco, United StatesPosition Title: Associate Director of Visitor Experience · Hours: Full-Time (35-hour workweek); Work schedule covers Wednesday through Sunday with shared holiday coverage · Role Classification: Regular, w/ Benefits · Exemption: Exempt · Reports to: Director of Operations & Ad ...
-
Associate Director of Visitor Experience
2 weeks ago
Gardens of Golden Gate Park San Francisco, United StatesPosition Title:Associate Director of Visitor Experience · Hours:Full-Time (35-hour workweek); Work schedule covers Wednesday through Sunday with shared holiday coverage · Role Classification: Regular, w/ Benefits · Exemption: Exempt · Reports to:Director of Operations & Admin ...
-
Senior Associate, Client Experience
1 day ago
Weber Shandwick San Francisco, United StatesSenior Associate, Client Experience · Weber Shandwick is looking for a talented client and media practitioner to join our enterprise technology practice. In this role, you will be responsible for thinking across channel and discipline to manage integrated engagements that are str ...
-
Associate Dean, Learning Experience
1 week ago
California Community College San Francisco, United StatesThe Position · Title: Associate Dean, Learning Experience · Position Type: Full time · Requisition No: 24062 · Category: Administration · Supervisor: Dean of Learning Innovation · Last Updated: May 2024 · Job Purpose: This position is responsible for overseeing the design, ...
-
Robotic Customer Experience Associate
3 days ago
Starship Technologies Inc West Valley City, United States???? **Privacy Notice** · **Robotic Customer Experience Associate** · US, Salt Lake City, UT / Operations Operations US / Part-time Starship Technologies is revolutionizing deliveries with autonomous robots. The robots are designed to deliver food, groceries and packages across ...
-
Senior Workplace Experience Associate
2 days ago
Intercom San Francisco, United StatesIntercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support. · Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, ...
Customer Experience Associate - San Francisco, United States - Genuine-People
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Here at Genuine-, customer experience is very important and we strive to provide quality service to all of our customers. Every decision is made with the intention of exceeding customer expectations.
The role consists of handling all aspects of the customer experience department. As a member of the team, you will be the connection between the customers and Genuine People. We believe that the work of the Customer Care Team is the foundation for excellence and were in search of the best.
Daily duties range from answering customer questions to processing returns and coordinating with other departments. The Customer Experience Associate must be a team player with the desire, passion, and motivation to provide the best shopping experience for our customers.
WHAT YOULL DO:
YOU:
REQUIREMENTS: