General Manager - Oklahoma City, OK

Only for registered members Oklahoma City, OK , United States

23 hours ago

$110,000 - $220,000 (USD) per year *

* This salary range is an estimation made by beBee

General Manager / Sales · Position Overview: We are seeking a highly motivated and results-driven General Manager to oversee the day-to-day operations of our fitness facility while driving membership sales and personal training package sales. This role combines leadership, custom ...

Job description

General Manager / Sales

Position Overview: We are seeking a highly motivated and results-driven General Manager to oversee the day-to-day operations of our fitness facility while driving membership sales and personal training package sales. This role combines leadership, customer service, and salesmanship, while upholding the "Colaw 5 Pillars" of success. The ideal candidate will be passionate about fitness, delivering excellent member service, and contributing to the overall success of the gym.

Key Responsibilities:

Sales and Membership Growth:
Actively promote and sell gym memberships, personal training packages, and fitness services to new and existing members.
Convert at least 1 out of every 10 new members into personal training clients.
Conduct tours for prospective members, highlighting the benefits of membership, services, and packages.
Maintain strong follow-up with leads and potential members to maximize conversion rates.
Member Retention:
Focus on reducing cancellations by providing excellent customer service and addressing member concerns.
Implement strategies to save 1 out of every 3 cancellations by offering customized solutions that meet member needs.
Build strong relationships with members to foster loyalty and community.
Monitor and address any member issues promptly, ensuring satisfaction and retention.
Colaw 5 Pillars Implementation:
Pillar #1 - Keep it Clean: Ensure that the gym environment is always clean, organized, and welcoming for members.
Pillar #2 - Keep it Fixed: Monitor equipment functionality, address any maintenance needs promptly, and ensure everything is in proper working order.
Pillar #3 - Love on People: Enthusiastically greet all gym comers and gym goers in 5 seconds or less of entering or exiting the health club. Make members and your staff feel like seeing them is the highlight of your day. Provide exceptional service by building relationships, encouraging members, and creating a supportive, motivating atmosphere.
Pillar #4 - Save 1 out of 3 Cancellations: Use effective communication and problem-solving techniques to retain members who are considering cancellation.
Pillar #5 - Convert 1 out of 10 New Members: Actively work to convert prospects and current members into premium services and benefits, especially personal training.
Team Leadership and Collaboration:
Lead and motivate the team to achieve sales goals and provide excellent service.
Provide coaching and support to staff on best practices for member interactions and sales techniques.
Collaborate with other managers to create a positive and productive work environment.
Administrative and Reporting Tasks:
Maintain accurate records of membership sales, personal training sessions, and cancellations.
Provide regular reports on sales performance, member retention, and other key metrics to management.
Monitor inventory for promotional materials, equipment, and supplies related to memberships and training packages.

Skills and Qualifications:

Proven experience in sales, ideally within the fitness or service industry.
Excellent interpersonal and communication skills, with the ability to engage and motivate others.
Strong leadership and team management abilities.
Knowledge of fitness trends and personal training services.
Strong problem-solving skills with a focus on customer satisfaction.
Ability to meet and exceed sales targets.
Knowledge of gym operations, equipment, and maintenance practices.
Passion for fitness and helping others achieve their health and wellness goals.
Personal Trainer / Fitness Coach background, and looking the part is huge plus

Physical Requirements:

Ability to stand, walk, and move throughout the gym for extended periods.
Ability to lift up to 25 lbs. or more when necessary.

Work Environment:

Fast-paced, customer-focused environment.
Occasional evening or weekend hours required to meet sales goals and member needs.

If you're a dynamic, results-oriented individual with a passion for fitness and customer service, we'd love to hear from you Join our team and be a part of a supportive, growing fitness community that is focused on transforming lives.

Job Type: Full-time

Pay: $50, $100,000.00 per year

Benefits:

Paid time off

Application Question(s):

Management Experience

Do you have experience managing people, systems, and/or facilities? If yes, please describe your experience in detail, including team size and scope of responsibility.

Sales Experience

Do you have experience selling products or services with a value of $1,000 or more? If yes, please describe your sales experience in detail, including your role and results.

Fitness Background

Do you have experience working in a gym, fitness facility, or health-related environment? If yes, please describe your background and level of involvement in detail.

Mission & Faith Alignment

Our mission is "To Make Jesus Famous and Change Lives." Do you personally align with and support this mission and values-based culture? Please explain.

Work Location: In person

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