Hspd-12 Program Support Specialist - Washington, United States - Armada Ltd

Armada Ltd
Armada Ltd
Verified Company
Washington, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Type:
Full Time


Location:
Washington DC


Overtime Exempt:
No


Reports To:

ARMADA HQ

Security Clearance Required:
Active Top Secret


Sign on Bonus Available:
YES, $2K for qualified applicants.


The Homeland Security Presidential Directive 12 (HSPD-12) is the directive that was issued for "Policy for a Common Identification Standard for Federal Employees and Contractors".

HSPD-12 calls for all federal employees and contractors to use a standard smart credential to verify their identity for secure access to federal buildings and information systems.

The HSPD-12 Program Support Specialist duties and responsibilities include, but are not limited to the following:


Duties & Responsibilities:


  • Conduct sponsorship duties such as corrections of information in the USAccess database and coordinate actions with the USAccess Help Desk.
  • Perform inquiries within the applicable systems and databases such as JSTARS, PIPS, DICAM, and USAccess to determine the status of applicant's PIV cards.
  • Conduct and assist with PIV card enrollments, activations, and updates for customers. Use the scheduling tool for customer appointments. Ensure the HSPD12 scheduling calendar provides adequate time to complete the required process and ensures availability of the system.
  • Conduct employment termination actions in USAccess on PIV cards for individuals that are no longer employed by the Department of Justice.
  • Conduct card life cycle management actions to include, but not limited to, reprints (defective/damaged PIV cards), reissues (name changes, lost/stolen, expired certificates), and card renewals.
  • Recommend USAccess role assignments after verifying that training requirements have been met. Forward verified requests to the HSPD12 Program Manager, Chief, Physical Security, or the Assistant Director.
  • Submit time and expense reports per Company protocols, comply with Company and contract policies and procedures, support other duties as assigned by PM or Company Leadership.
  • Common Access Card (CAC) experience.
  • Other duties as assigned.

Knowledge, Skills and Abilities (KSAs):


  • Ability to multitask, pay close attention to detail, stay alert and focused, and coordinate and manage electronic security equipment.
  • Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision
  • Possess excellent oral and written communication skills.
  • Ability to work independently with little or no supervision
  • Possess excellent typing abilities and the skill to prepare documents accurately with mínimal errors.
  • Ability to professionally interact with customers, colleagues, and command members at all levels; and to foster positive business relationships.

Minimum General Experience and Education:


  • Bachelor's degree with 2 years of experience, or, if no bachelor's degree,
  • 6 years of experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues. Ensuring all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved.
  • 5 to 7 years of HSPD12 experience.
  • Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication.

Minimum Education:

BS/BA in a related field (or four additional years of experience).


Disclaimer:


Special Notes:
Relocation is not available for these jobs.


ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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