- Record accident facts as reported by insured's and/or claimants
- Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported
- Assist adjusters by directing customers through the claims process and answering claims related questions
- Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses
- Contribute to maintaining call volume commensurate with unit objectives
- Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed
- Work on special projects as directed
- Excellent phone communication skills.
- Solid organizational and interpersonal skills
- Good typing/data entry skills (min. 30 wpm)
- Good PC skills
- High School Diploma or Equivalent
- Prior customer service experience
- Insurance experience is a plus
- Medical and Dental
- Telemedicine Benefit
- Vision Reimbursement
- 401k with a generous company match
- Paid Time Off
- Paid Holidays
- Tuition Reimbursement
- Wellness Program
- Life and AD&D
- Short-term and Long-Term Disability
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One Stop Center Specialist
3 weeks ago
Morton College Cicero, United States**Required Qualifications** · - Must have some post-secondary education or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. One year of general office experience and/or customer service is required. Interpersonal ...
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Contact Center Specialist
2 weeks ago
Kinship Health Chicago, United States**JOB PURPOSE**: · **JOB RESPONSIBILITIES**: · - Complete assessment and coordination notes for all transactions into EMR database with documentation reflecting context of the call (examples: service plans, authorizations, encounters, coordination notes, grievances, call assessme ...
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Call Center Specialist
1 week ago
Arthritis & Rheumatism Associates P Wheaton, United States**JOB TITLE**:Call Center Specialist · ***4 DAY WORK WEEK**: · ***COMPETITIVE BENEFITS PACKAGE**: · ***FREE PARKING**: · **GENERAL STATEMENT OF DUTIES** · Answers all incoming calls for Wheaton, Chevy Chase, DC, Shady Grove, Frederick, Fairfax and OAC, schedules appointments, per ...
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Contact Center Specialist
5 days ago
Kinship Health Chicago, United States**JOB PURPOSE**: · **JOB RESPONSIBILITIES**: · - Complete assessment and coordination notes for all transactions into EMR database with documentation reflecting context of the call (examples: service plans, authorizations, encounters, coordination notes, grievances, call assessme ...
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Conference Center Technology Specialist Iii
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Kirkland and Ellis Chicago, United States**About Kirkland & Ellis** · At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we ...
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Specialist- Contact Center 65h1
5 days ago
Suncast Corporation Batavia, United States**Summary**: · **Responsibilities**: · The following duties are considered essential to this position. Other responsibilities may be assigned. · - Project confidence while aiding customers. Must learn to be familiar with all product lines and be prepared to assist customers with ...
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Call Center Quality Assurance Specialist
13 hours ago
USA Clinics Group Northbrook, United StatesYou will be part of the Contact Center support operations team that will work closely with internal stakeholders to drive quality and execution of targets, including but limited to script adherence and optimization. Through live contact evaluation you will help ensure we are deli ...
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Phoenix Innovations Bremen, United StatesAbout the Company · We are a regionally based, nationwide system integrator and service provider in the field of telecommunications. The company has over 20 years of experience in the design, provision, installation, and support of complete telecommunications networks for public ...
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Specialist, Contact Center
3 weeks ago
Tapestry 360 Health Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) who are ...
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Record Center Specialist
2 weeks ago
ACCESS Chicago, United States** Record Center Specialist - Warehouse Specialist** · **Job Category****:** Record Center **Requisition Number****:** RECOR01819 Showing 1 location **Job Details** · **Description** · ***** We have 3 positions available Applying to this job REQ will ensure you are an applican ...
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Record Center Specialist
1 week ago
ACCESS Chicago, United States** Record Center Specialist - Warehouse Associate** · **Job Category****:** Record Center · **Requisition Number****:** RECOR01820 · Showing 1 location · **Job Details** · **Description** · **We Are Access**Access is the largest privately-held records and information managemen ...
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Specialist, Contact Center
2 weeks ago
Tapestry 360 Health Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) ...
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Specialist, Contact Center
3 weeks ago
TAPESTRY 360 HEALTH Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTHContact Center Specialist$500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary periodRemote Work Arrangement AvailableWe are currently seeking Contact Center Specialists (CCS) who are passionate a ...
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Specialist, Contact Center
1 week ago
TAPESTRY 360 HEALTH Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) who ar ...
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Specialist, Contact Center
2 weeks ago
TAPESTRY 360 HEALTH Chicago, United StatesJob Description · Job DescriptionHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact ...
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Classroom Support Specialist
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Specialist in Otorhinolaryngology
3 days ago
Phoenix Industries Stickney, United StatesOn behalf of our client, a medical center, we are currently seeking a SPECIALIST IN OTOLARYNGOLOGY (M/F/D) for the greater Fürstenwalde area, starting at the earliest possible date. THE OFFER: * Attractive position in a modern medical center for otolaryngology * Comprehensive tre ...
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Contact Center Specialist
1 week ago
Versiti Inc. Aurora, United StatesContact Center SpecialistJob LocationsUS-IL-AuroraID CategoryCustomer Service and SupportPosition TypeFull TimeOverviewVersiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.We are home to the world-reno ...
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Contact Center Specialist
1 week ago
Versiti Inc. Aurora, United StatesOverview: · Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. · We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science be ...
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Contact Center Specialist
1 week ago
Versiti Inc. Aurora, United States· Contact Center Specialist · Job Locations · US-IL-Aurora · ID · Category · Customer Service and Support · Position Type · Full Time · Overview · Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. ...
Entry Level Claims Call Center Specialist - Bedford Park, United States - Warrior Insurance Network
Description
We are seeking Claims Call Center Specialists for our growing insurance companyThe Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable.
DUTIES & RESPONSIBILITIES:
