Investigation Specialist Ii - Miami, United States - FL Attorney General Office, Consumer Protection

Description

INVESTIGATION SPECIALIST II

Date:
May 10, 2024


Location:
MIAMI, FL, US, 33131

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Requisition No: 822298


Agency:
Office of the Attorney General

Working Title:

INVESTIGATION SPECIALIST II

Pay Plan:
Career Service


Position Number:

Salary:
$37,275 - $46,200 Annually, commensurate with experience.


Posting Closing Date:
05/24/2024


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Our Organization and Mission:

The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Pay:
$37,275 - $46,200 Annually, commensurate with experience.**
Position Summary: The Consumer Protection Division's mission is to protect consumers from fraud and other financial exploitation, to prevent and stop unfair and deceptive business practices, and to accomplish this mission without undermining the competitive process of trade and commerce.


Qualifications:

A bachelor's degree from an accredited college or university and two years of experience in law enforcement, civil investigations, fraud or white-collar investigations, or any financial related investigations, examinations, or analysis.

Experience as described above can substitute on a year-for-year basis for the required college education.


Preference may be given to applicants with:

• Experience utilizing Excel in tracking trends, financial transactions, or providing statistical analysis.
• Experience drafting memoranda, reports, charts, graphs, or other means for documenting and communicating analytical findings.
• Experience utilizing OSINT and/or SOCMINT in skip tracing, researching, or to identify and develop leads.
• Degree in Criminal Justice, Finance, Accounting, Business, Paralegal Studies
• Experience working in an investigative support role, especially relating to fraud, white collar crime, economic crimes, mail or wire fraud, and/or consumer protection.
• Fluent in both English and Spanish

The selection process may include a Microsoft Excel skill assessment exercise. This skills exercise must be completed in one of the Attorney General's offices.

The Work You Will Do:
This position will provide higher level analytical and investigative support and assistance to the Investigators and Attorneys, including but not limited to the following duties:

• Review and evaluate consumer complaints and provide analysis relative to trends in location, numbers, violations, and other important factors as may be assigned.
• Prepare memoranda, reports, spreadsheets, charts, graphs, and other related documentation to record and disseminate your research, analysis, findings, and recommendations.
• Communicate with victims, witnesses, defendants, businesses, law enforcement investigators or any other persons who may have information concerning ongoing investigations.
• Utilize critical thinking and analysis skills in recognizing trends and following monetary transactions.
• Develop strong computer skills leveraging OSINT and SOCMINT items such as internet searches, social media, and public records to develop leads and information about specific case assignments.
• Assist consumers with questions and general updates on matters under your review, under the supervision and direction of the investigator.
• Assist investigators and attorneys with special assignments, which may require extended hours and/ or travel outside the worksite.
• During a declared state of emergency, the ability to assist in the investigation of price gouging allegations which may include contacting consumers and businesses to identify and resolve complaints, conducting site visits at businesses to obtain statements and evidence, or serve process such as preservation letters and subpoenas. During the declared state of emergency, this may require working extended hours, weekends, and/or holidays. This may also involve travel to other affected regions to provide support and assistance in meeting the price gouging enforcement mission of out office.
• Demonstrate a high level of comprehension and skill in utilizing Excel and other software in analyzing trends in complaints, violations of FDUTPA, and tracing monetary transactions.
• Demonstrate a high level of comprehension and skill in utilizing software such as CFIS, Page Vault, VPNs, Adobe Pro, and the Microsoft Suite.
• May be required to testify relating to activity performed while assisting in the development of an investigation.
• May be coassigned to specific investigations with an Investigator and given opportunity to take a responsible role in strategizing and developing a specific investigation.
• Perform other assigned tasks and duties in a timely fashion as required.

The Benefits of Working for the State of Florida:Working for the State