- Communicate with plan participants, handling escalated issues and providing support to Team Members
- Respond to inquiries regarding technical, compliance and product questions by researching and resolving issues, partnering with the benefits team, IT business partners, HR business partners, ERISA attorney, and others
- Conduct detailed audits to ensure the plans are consistently administered and in compliance with Plan documents, internal audit and security requirements, service level agreements and relevant government regulations
- Provide support to the Benefits supervisor with US and Canada annual open enrollments and special enrollment periods
- Manage projects and high-level processes relating to the administration and support of self-funded benefit programs
- Develop practices and processes related to benefits administration that follow policies, laws, and regulations, as well as streamlining to gain efficiency
- Maintain and update data for plans and participants
- Liaise with ERISA attorney, consultants, and brokers to assist with renewals, plan management and escalated issues
- Support leadership in the preparation and execution, with legal consultation, of benefits documentation (e.g., original and amended plan documents, amendments, and other legal document requirements)
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities follow rules, policies, and procedures
- Strong knowledge of ACA, ERISA compliance, COBRA, HIPAA, section 125 plans, DOL and IRS regulations, as well as state and federal laws
- Understanding of annual filings, legal notices, and plan documents for both benefit and retirement plans.
- Complete other duties as assigned
- Bachelor's degree in business, human resources or equivalent work experience required
- Minimum three to five years' of related benefits experience required
- In-depth knowledge of benefit plans and benefits administration and regulations
- Intermediate Microsoft Office and Microsoft Excel skills required
- Experience using HRIS systems preferred
- Excellent written, verbal and listening communication skills, including the ability to communicate effectively with vendors, plan participants and senior leaders
- Excellent analytical, critical, and strategic thinking, and problem-solving skills with the ability to use data for decision-making
- Ability to plan, organize and manage multiple projects in a fast-paced work environment to meet goals and initiatives within deadlines
- Strong attention to detail and the ability to regularly handle confidential and sensitive information with appropriate discretion
- Ability to drive results and exhibit strong follow-up skills
- Ability to take initiative and work independently
- Ability to influence, cultivate and build relationships
-
Sr Specialist, Benefits
1 week ago
Pilot Travel Centers, LLC Knoxville, United StatesCompany Description. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a to Benefits, Specialist, Busines ...
-
Sr Specialist, Benefits
1 week ago
PILOT Knoxville, United StatesCompany Description · Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employin ...
-
Sr Specialist, Benefits
1 week ago
Pilot Company (SSC) Knoxville, United StatesJob Description · Job DescriptionCompany Description · Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as ...
-
EmPATH Customer Service and Benefits Specialist
11 hours ago
Helen Ross McNabb Center Knoxville, United StatesJob Description · EmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard ...
-
McNabb Center Knoxville, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciat ...
-
Helen Ross McNabb Center Inc Knoxville, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is apprec ...
-
Helen Ross McNabb Center Knoxville, United StatesJob Description · EmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard ...
-
Helen Ross McNabb Center Knoxville, TN, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Or help people navigate the tough spots in their life? · Join the McNabb Center Team as the EmPATH Customer Service and Benefits Specialist program today · The EmPATH Customer Servi ...
-
Helen Ross McNabb Center Inc Knoxville, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is apprec ...
-
EmPATH Customer Service and Benefits Specialist
2 weeks ago
Helen Ross McNabb Center Knoxville, TN, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in peoples lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciated ...
-
EmPATH Customer Service and Benefits Specialist
2 weeks ago
Helen Ross McNabb Center Knoxville, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciate ...
-
Helen Ross McNabb Center Knoxville, TN, United StatesEmPATH Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciate ...
-
EmPATH Customer Service and Benefits Specialist
2 weeks ago
Helen Ross McNabb Center Knoxville, TN, United StatesEmPATH Customer Service and Benefits Specialist Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciate ...
-
EmPATH Customer Service and Benefits Specialist
2 weeks ago
Helen Ross McNabb Center Knoxville, TN, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Or help people navigate the tough spots in their life? · Join the McNabb Center Team as the EmPATH Customer Service and Benefits Specialist program today · EmPATH Customer Service and ...
-
Baldwin Risk Partners Knoxville, United StatesRuss Blakely & Associates, LLC (RBA) is an independently owned insurance agency specializing in employee benefit advisory services since 1982. RBA is a charter member of United Benefit Advisors (UBA), which is the fourth largest benefit advisory organization in the country. We ha ...
-
Helen Ross McNabb Center Lonsdale, United StatesEmPATH Customer Service and Benefits Specialist · Help Others, Make a Difference, Save a Life. · Do you want to make a difference in people's lives every day? · Or help people navigate the tough spots in their life? · And do it all while working where your hard work is appreciate ...
-
Senior physician in orthopedics
1 week ago
ZephyrTech Knoxville, United States* A structured training program for a smooth start · * You will receive an attractive salary in a permanent employment · * Regulated and well-planned working hours for a high work-life balance · Currently, we are looking for a Senior Physician for Orthopedics (m/f/d) for a rehabi ...
-
Phoenix Innovations Knoxville, United StatesWe are currently seeking an ASSISTANT DOCTOR FOR PEDIATRICS (M/F/D) for an academic teaching hospital specializing in comprehensive care, located in the greater Oberhausen area. THE OFFER: * Comprehensive range of pediatric and adolescent medicine, including treatment for newborn ...
-
Construction Manager
1 week ago
Nexus Innovations Fort Mill, United StatesAs an employee (m/f/diverse) in building technology at GA-tec, you will benefit from a variety of employee perks and benefits in Fort Mill. · 30 days of vacation: With 30 days of vacation, we offer you an extra amount of leisure time and relaxation. · Work clothing: We provide yo ...
-
Architect for tenders and planning
1 week ago
FusionTech Fort Knox, United StatesAbout THIES CONSULT GmbH: · We are a traditional and nationally active architecture and engineering firm based in Hof (Upper Franconia). Whether our clients are planning something "big" or just have a question about fire protection: we are here to help with advice and support. · ...
Sr Specialist, Benefits - Knoxville, United States - Pilot Company
Description
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A.Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today.
Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
The purpose of this job is to oversee day-to-day administration of Pilot's benefits and retirement programs, ensuring compliance, resolution of issues and an excellent Team Member experience while maintaining vendor relations.
Qualifications
Additional Information
\#LI-CH1
23613
Pilot is an Equal Opportunity Employer.
Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit, and business need.
