Office & Experience Coordinator - Contractor - Austin, United States - BigCommerce

BigCommerce

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Freelance

Description

BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises.

We focus on being the best ecommerce platform so our customers can focus on what matters most:
growing their businesses.

We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe.

We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.
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Office and Experience Coordinator

Summary:

BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast

- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.**
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an
Office and Experience Coordinator who will create a lasting, positive impression on all individuals who walk through the BigCommerce office. In this Contract, hourly position, you will act as the primary office support for a 90+ person office and champion the office's cultural initiatives and activities. This position reports to the Manager, Office and Employee Experience.**
What You'll Do:

Manage the office reception area including opening the office on time daily, welcoming visitors personally and demonstrating a positive attitude at all times

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Walk the office throughout the day straightening up as needed
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Perform mail support - send / receive / distribute mail
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Escalate maintenance issues for resolution
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Assist with badging
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Assist office safety program
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Scheduling assistance as required
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Assist company and office culture and events (events may occur after normal business hours and/or on weekends which may require your presence before, during and after the event)
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Assist onsite events for employees, EA team and outside guests.
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Assist EA for off-site events
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Complete ad-hoc projects as needed and all other duties as assigned

Who You Are:

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This is an entry-level role, previous experience in hospitality or service industry preferred, administrative experience a strong plus
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Passionate about customer service
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Flexible, calm, and pleasant when addressing the unexpected
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Someone who lives in the details, thinks about processes and knows how to get and keep things organized
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Energized by interacting with people and enjoy playing a central role in the office

Diversity, Equity & Inclusion at BigCommerce
Our employees make the difference.

At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.

We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment.

If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.