Director of Information Technology - Middletown, United States - Touro University New York

Touro University New York

Verified Company

Middletown, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

The Director of Information Technology and clinical Services is accountable for ensuring local Information Technology, audio-visual (AV) and clinical services are aligned to meet the requirements for the Touro College of Osteopathic Medicine/Touro University Middletown, NY.

The Director will partner with the academic leadership and work closely with Touro University Central IT to continuously improve services delivery, information Security, system availability and academic environments for hybrid learning.

This position will collaborate with the Dean/Chief Academic Officer, IT steering committees, and Central IT leadership.

Responsibilities:

Partners and confers with local academic and administrative leaders, faculty, staff, clinicians, and the student representatives to ensure technology is available for the campus and clinic.
Works with faculty, administration, and students to identify trends in the technology landscape and works with central IT to address for potential service improvements.
In conjunction with the TouroOne helpdesk this position will manage local support for incident management and IT service requests to ensure adherence to published service level objectives (SLO)
In conjunction with Toure central IT, CISO and Legal to implement new software solution and ensure due diligence.
In partnership with central IT develop strategies to support business continuity and disaster recovery
Oversees the local technology, clinical and AV budgeting and spending.
Oversees IT support staff and service delivery ensure continual growth to best support the developing technology landscape.
Works with central IT, CISO to address security and risk mitigation on processes and technology.
Responsible for campus adherence to published information technology and Information security published policies and procedures.
Partners with instructional technology to implement the strategies and technologies to manage Learning Management System, video libraries, and accreditation requirements.
Supports video conferencing and recording solutions.
Maintains listing of IT and AV inventory
Maintain a collaborative dialogue with Central IT to propose solutions and technologies to benefit the campus, clinic, and University system.
Other activities as requested by supervisor.