Community Outreach and Relations Specialist - Washington, United States - Mayor's Office of Talent and Appointments

Description

Community Outreach and Relations Specialist - MOCRS

Washington, DC

Full Time

Mayor's Office of Community Relations & Services (MOCRS)

SPECIAL RECRUITMENT:This posting is specifically tailored to a District resident / experienced person with high knowledge of all 8 Wards, including working, organizing, residing and other activities.

Residency: Positionrequires strong knowledge of the District of Columbia. DC Residents are prioritized in the screeningprocess, and willreceive extremelystrong preference in selection.

The Mayor's Office of Community Relations and Services (MOCRS) resolves issues facing DC residents by building collaborative partnerships with DC Government agencies. MOCRS have a relentless commitment to the betterment of our community. We are currently seeking energetic individuals who work well as part of a team tocarryout the mission of the office.

MOCRS coordinatethe response of multiple District agencies to solve persistent neighborhood problems and tailor scheduled services to meet the needs of that community. A strong preference will be given to current DC residents who have an established track record of engaging communities in all eight Wards.

MAJOR DUTIES

• Establishes, monitors, and maintains a coordination of services from the partnering city agencies. Develops a coordinated work plan and ensures execution of the work plan to address persistent problems and then monitor the conditions at those locations.
• Responds to critical issues and incidents in assigned Ward, including during non traditional work hours.
• Identifies steps to improve the coordination of current service delivery system that will be implemented by individual members of various entities, within their existing authority.
• Analyzes data to identify and recommend priorities to develop, direct, and organize work-plans. Resolves organizational and operational problems. Monitors performance indicators and conducts process improvement assessments to determine work plan revisions as needed.
• Coordinates services among District agencies to ensure timely responses to neighborhood concerns. Informs other District and Federal government agencies of cases requiring their involvement, and directs the multi-agency initiatives.
• Works together with other Outreach and Services Specialists in the development of community engagement strategies.
• Develops partnerships with other entities businesses, community-based organizations and citizens to support service initiatives and community problem solving.
• As liaison, provides project progress information to neighborhood stakeholders, including the Advisory Neighborhood Commissions, civic groups, tenant associations, faith based organizations, schools, businesses, other organizations, and residents.
• Prepares weekly progress reports to the Director; and participates in related conferences, meetings and training seminars.
• Serves as advisor and technical resource assistant to the various committees for planning, scheduling and conducting joint work efforts
• Performs other related duties as assigned.

BACKGROUND AND EXPERIENCE

Resume and/or cover letter must show documented professional or community experience in the following areas:

• Documented connections to the District of Columbia, with particular work or organizing experience in one of the eight Wards of the District.
• Knowledge of the program services provided through all partnering agencies, including agencies of the District of Columbia government, community groups and non profit organizations.
• Knowledge of neighborhood organizations, civic groups, tenant associations, Advisory Neighborhood Commissioners, faith based organizations, and schools to establish links to develop and maintain a comprehensive service program.
• Knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards and practices to the interpretation of policy, and to meet existing and future service requirements.
• Ability to organize and manage projects; to review, analyze, and evaluate data; and to prepare analytical reports.
• Ability to communicate both orally and in writing, and to utilize tact and persuasion in gaining acceptance of the program views. Ability to interact with various types of personalities.

DOMICILE REQUIREMENT

There is a legal requirement that each new appointee to the Excepted Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment. The law also requires that Excepted Service employees maintain District domicile during the period of the appointment. Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.

If you are a resident of the District of Columbiaand interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion.

Are you a current employee of the District of Columbia?* Yes No

In which DC Ward do you reside?* Ward 1 Ward 2 Ward 3 Ward 4 Ward 5 Ward 6 Ward 7 Ward 8 I do not currently live the District

We are looking for dynamic and hard working individuals with direct community engagement or professional contacts in all eight Wards of the District of Columbia. Please indicate in which of these Wards you are most engaged and have strong ties.*

Why did you select the Ward (s) above?

Do you understand and willing to accept the position of MOCRS requires direct community engagement with residents, business and other stakeholders, and includes non traditional work hours?

Please explain how your background, personal background and professional experiences make you suited to excel as the Ward Community Relations Specialist in the ward you selected. What specific relationships/connections do you have to Washington, DC in general and specifically to the Ward you selected above? Be specific.

On a scale of 1- 5, please rate you public speaking skills.*

On a scale of 1-5, please rate your data management skills.*

Please describe why you're interested in applying for a job in the Bowser Administration?*

How would your joining the team bring a fresh start to District government?*

This position is an excepted service appointment in the District of Columbia government, and requires residency in the District within 180 days of hire. There are no exceptions to this requirement.

Please check here to acknowledge this requirement and your intention to comply if you are the selected candidate.* Yes, I understand the requirement and I am already a resident of the District. Yes, I understand and if I am the selected candidate, I will become a resident of the District within 180 days of hire. No, I will not comply with this requirement (your candidacy will not proceed)