Commercial Collections Manager - New York, United States - Specialty Capital

Description

About Us:

We are a driven group of people that believe we can have a significant impact on the small business finance industry.

Specialty Capital was founded on the premise that honest finance partners can help small businesses get through challenging times and resolve their cash flow problems.

Our risk infrastructure is iterated constantly, and we are quick enough to make decisions. Our company benefits from market turbulence. We think outside the box.

We are seeking a highly motivated and experienced
Commercial Collections Manager to join our dynamic team.

The Commercial Collections Manager will be responsible for overseeing all aspects of the commercial collections process, ensuring timely and efficient collection of outstanding debts while maintaining positive relationships with clients.

Key Responsibilities:

• Develop and implement strategies to optimize the commercial collections process, including setting goals, establishing workflows, and monitoring performance metrics.
• Manage a team of collections specialists, providing leadership, guidance, and support to ensure team success.
• Review and analyze aging reports to prioritize collection efforts and identify potential risks.
• Conduct regular meetings with clients to address outstanding balances, resolve disputes, and negotiate payment arrangements.
• Collaborate with internal departments, such as sales and customer service, to address customer concerns and improve the overall collections process.
• Stay current with industry trends, regulations, and best practices related to commercial collections and implement necessary changes to enhance efficiency and compliance.
• Prepare reports and presentations for senior management, providing insights into collection activities and performance.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field; or equivalent work experience.
• Minimum of 2 years of experience in commercial collections, with a proven track record of success in a managerial role.
• Strong understanding of commercial credit and collections principles, practices, and regulations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Exceptional negotiation and problemsolving abilities, with a focus on achieving positive outcomes.
• Proficiency in Microsoft Office Suite and experience with collections software preferred.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, team members, and senior management.

Our Vision
We are well positioned to continue gaining market share as the revenue-based finance landscape is ready for a transformation. By funding volume and profitability, we want to rank among the top 10 revenue-based financial companies.


Our Values

Integrity:
Our integrity is the most important thing to us. Huge integrity serves as the cornerstone around which our brand was established.

Customer Service:
Our obsession with providing excellent customer service extends to both our referral partner and merchant partnerships. How we handle our relationships will determine how successful we remain. The higher our reputation, customer service, and brand, the better.

Creativity:
We naturally tell stories and approach funding small business merchants from multiple angles.

We are familiar with how cash flow functions in many industries and rely on performing in-depth merchant interviews to identify the business's constraints.

Pay:
$75,000.00 per year


Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Commute:

• Queens, NY (preferred)

Work Location:
In person