- Answer after-hours calls for all departments
- Distribute or authorize funds to capacity providers and/or vendors in accordance with Landstar policies and procedures
- Complete Landstar Service Incident Reports (LSIR) on any service-related issues
- Respond to and resolve pickup, in-transit, delivery and other logistics issues and/or complaints between agents, BCOs and customers
- Support the Accident Hotline and respond to requests for assistance as required
- Assist with cargo discrepancies/claims, contact after hours on call staff when needed.
- Assist BCOs with all border crossing/customs issues
- Provide HAZMAT spill assistance.
- Handle incoming calls pertaining to various BCO requests for funds.
- Issue authorizations to shops for all company trailers for any repairs or preventative maintenance needed.
- Assist BCOs locating trailers that have been assigned by the trailer utilization department.
- High School Diploma or GED required,
- One year of office experience required.
- One year of customer service experience.
- Working knowledge Word, Excel, Internet and Outlook
- Excellent verbal and written communication skills
- Strong organizational skills
- Strong interpersonal skills
- Good typing skills, 35+ WPM
- Strong problem solving and decision-making skills
- Ability to prioritize and multi-task
- Ability to work in a stressful environment
- Ability to work well under pressure in a call center environment
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Night Operations Coordinator
1 week ago
Landstar Rockford, United StatesWhat is Landstar? · Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the indust ...
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Night Operations Coordinator
1 week ago
Landstar System Holdings, Inc. Rockford, United StatesWhat is Landstar? · Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industr ...
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Operations Coordinator
4 days ago
WOW Logistics Caledonia, United StatesJob DetailsLevelEntryJob LocationLoves Park Distribution Center - Loves Park, ILPosition TypeFull TimeEducation LevelNoneSalary Range$24.00 HourlyTravel PercentageNoneJob CategoryCustomer ServiceDescriptionWhy work at WOW?Because the power is in your hands, and your wallet Our st ...
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Operations Coordinator
3 days ago
WOW Logistics Caledonia, United StatesJob Details · Level · Entry · Job Location · Loves Park Distribution Center - Loves Park, IL · Position Type · Full Time · Education Level · None · Salary Range · $24.00 Hourly · Travel Percentage · None · Job Category · Customer Service · Description · Why work at ...
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Event Operations and Logistics Coordinator
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Portland State University Oregon, United StatesEvent Operations and Logistics Coordinator · Please see Special Instructions for more details. · Please submit your cover letter, resume and contact information for three professional references. · Position Announcement · Proposed Start Date · Proposed Start Date · 05/20/2024 ...
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Maintenance Technician
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BoxedUp Self Storage Rockford, United StatesOverview: · First Midwest Group is seeking a dedicated Field Maintenance Technician to oversee the maintenance, general upkeep, and janitorial needs for a portfolio of self-storage assets. The ideal candidate will manage all aspects of facility maintenance to ensure clean, safe, ...
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Director of Operations
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workplace Rockford, United StatesThe Director of Operations will hold ultimate responsibility for delivering the required products and services in North and South America through Direct Distributors, Dealers, and Agents. · You will oversee all aspects of our distribution and customer support operations and will ...
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Regional Operations Manager
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GPM Rockford, United States Full timeOverview · Under the general supervision of the Regional Vice President of Operations, oversees a specific geographic region consisting of 50-70 stores. Leads, directs, and sets goals and procedures with District Managers to insure the overall store conditions comply with GPM st ...
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Sous Chef
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Compass Group USA Rockford, United StatesSalary: $65,000 · Job Summary · Summary: As a Sous Chef I, you are responsible for assisting with the overall success of the food program and overseeing culinary functions. The position entails assisting in all phases of planning, ordering, inventory, and food preparation. This i ...
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Environment, Health and Safety Manager
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Brightpath Associates LLC Rockford, United StatesHere are the Job Details: · Job Title: EHS Manager · Location: Rockford, IL (Onsite) · Job Description · The primary focus of the position is to create and foster a safety culture that is both preventative and proactive. In conjunction with the culture, this position has a compl ...
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Principal Package Testing Lead
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PCI Pharma Services Rockford, United StatesSummary of Objective: · Principal Package Testing Lead would support PCI's mission to provide the industry leading experience to clients, developing and commercializing solutions to optimize the delivery of lifesaving medicines and support better health outcomes for patients arou ...
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Plant Manager
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Ring Container Technologies Rockford, United StatesDuties · Responsible for the overall safety of all employees and visitors while they are on company property. · Oversee the plant safety program and ensure its effectiveness. · Review safety meeting minutes and address safety hazards immediately. · Designate or act as a safety di ...
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PCI Pharma Services Rockford, United StatesLife-changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. · We are PCI. · Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to p ...
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Maintenance Manager
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Inclusive Consulting Rockford, United StatesInclusive Consulting are delighted to be working with a large FMCG manufacturing business in Rockford, as they look to appoint a Maintenance Manager into their business. · As the Maintenance Manager, you will be responsible for overseeing the maintenance operations of the manufac ...
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Medical Historian
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Construction Manager
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Sales & Service Representative
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Media and Design Specialist
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Winnebago Tribe of Nebraska Winnebago, United States Full timeOpen Until Filled · Media and Design Specialist · Reports to: Community Outreach Coordinator · Salary (Grade): $21.65 (G17-E) · Status: Reg. Full-Time (Non-Exempt) · Location: St. Augustine Drive, Winnebago Ne · Job Purpose & Position Overview: · The Media and Design Spec ...
Night Operations Coordinator - Rockford, United States - Landstar
Description
Night Operations Coordinator
Landstar Transportation Logistics, 1000 Simpson Rd, Rockford, Illinois, United States of America ● Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2659 Monday, June 10, 2024What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.
Location: Remote – Rockford/Jacksonville
Training: Conducted on-site, Mon-Fri 8-5 CT/ET
Schedule: Rotating Shift 4 days on/4 days off 7pm – 7am CT
Salary: $ - $ (depending on experience)
Internal applicants given priority through 06/13/2024
What work will you perform?
In this role, you'll be providing support to agents, Business Capacity Owners (BCOs), broker carriers, employees, external customers, and field personnel 24 hours a day, 7 days a week. Your responsibilities include managing after-hours calls, distributing funds, resolving logistics issues, supporting the Accident Hotline, addressing cargo claims, assisting with border crossings, managing permits, and coordinating trailer maintenance. Effective problem-solving skills are crucial for ensuring operational efficiency and customer satisfaction.
Essential Responsibilities:
Support Managed Accounts as needed
Required Minimum Experience and Education:
Knowledge, Skills, and Abilities:
Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.
Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.
If you want to be part of a top-notch Fortune 500 company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you
Privacy Policy
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
Night Operations Coordinator professionals in Rockford
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Randy Keho
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