- Assist customers with their orders, product information, and any other inquiries they may have.
- Maintain accurate and uptodate customer records and order information in the database.
- Process orders, returns, and exchanges efficiently and accurately.
- Collaborate with other departments to resolve customer issues or concerns.
- Assist with administrative tasks such as data entry, filing, and inventory control.
- Greet customers and provide assistance at the front desk when needed.
-
Parts Associate for a Boat Dealership
2 weeks ago
BoatJunkie Sales and Service Inc. dba Bonita Boat Center Bonita Springs, United States**Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Free uniforms · - Health insurance · - Opportunity for advancement · - Vision insurance · Are you passionate about the ocean and marine services? Do you thrive in a customer-oriented role and enjoy providing ex ...
-
Receptionist
3 weeks ago
OneWater Cape Coral, United StatesReceptionist at OneWater stores are passionate about delighting customers and supporting the Sales Team in order to exceed their volume and margin sales goals. The position is non-exempt. · Duties & ResponsibilitiesGreets and welcomes all visitors to our stores in person or on th ...
-
Parts Coordinator
2 weeks ago
Fish Tale Boats Fort Myers, United StatesJob Description · Job DescriptionWe are looking for a Full-Time Parts Coordinator. Must have a positive, upbeat personality that works well with customers. Fish Tale is a high-end boat dealership located in South Fort Myers and has been in business for over 30 years. · Applicants ...
-
Detailer
2 weeks ago
OneWater Inc Marco Island, United StatesDetailers are responsible for effectively cleaning in an efficient manner that promotes the overall professional image of their respective OneWater store. They contribute to the customer's delight and satisfaction by enhancing the appearance of every boat on the lot. The position ...
-
Detailer
1 week ago
OneWater Inc Fort Myers, United StatesJob Type · Part-time · Description · Detailers are responsible for effectively cleaning in an efficient manner that promotes the overall professional image of their respective OneWater store. They contribute to the customer's delight and satisfaction by enhancing the appearance ...
Customer Service Representative at a Boat Dealership - Bonita Springs, United States - BoatJunkie Sales and Service Inc. dba Bonita Boat Center
Description
Job Description
Job DescriptionBoatJunkie Sales and Service is a leading provider of high-quality boats and exceptional customer service and one of
Top 100 Best Boat Dealer in North America.
Our main goal is to achieve 100% customer satisfaction through a professional, well-trained, motivated team of employees. We're not just a company; we're a crew that's dedicated to fostering an environment where growth, fulfillment, and excellence thrive.
As we continue to expand,
BoatJunkie Sales and Service is seeking a dedicated Customer Service Representative to join our Service Department.
Ideal Candidate will be efficient and proactive in their responsibilities and aid in achieving company goals by ensuring 100% customer satisfaction while complying with company procedures.
As a
Customer Service Associate, you will be the first point of contact for our customers, providing outstanding service and support.
Your primary responsibility will be to assist customers with their inquiries, resolve any issues or concerns, and ensure their overall satisfaction.
You will work closely with our service technicians, sales team, and other departments to coordinate service requests, answer product-related questions, and provide timely updates to customers.
Responsibilities:
- Provide excellent customer service by answering phone calls and responding to customer inquiries in a professional and timely manner.
Requirements:
Previous experience in customer service or billing role preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask effectively.
Proficiency in basic computer applications, including Microsoft Office.
Knowledge of marine industry terminology and practices is a plus.
If you're seeking a workplace that is as dynamic and unique as you are, look no further. Join us at BoatJunkie Sales and Service and embark on a journey where your career sails to new heights.