Outbound Call Center Agent - Philadelphia, United States - Scally Wag Homes

Scally Wag Homes
Scally Wag Homes
Verified Company
Philadelphia, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Duties:

  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide excellent customer service by addressing customer inquiries, resolving issues, and providing product information
  • Analyze customer needs and recommend appropriate solutions or products
  • Process orders, returns, and exchanges accurately and efficiently
  • Maintain accurate customer records and update information as needed
  • Collaborate with other team members to ensure customer satisfaction
  • Follow company policies and procedures to ensure compliance

Qualifications:

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Excellent communication skills, both verbal and written
  • Strong problemsolving skills and ability to think analytically
  • Ability to multitask and prioritize tasks effectively
  • Ability to work in a fastpaced environment and adapt to changes quickly

Note:
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.


Pay:
$ $19.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Remote

Location:


  • Philadelphia, PA (required)

Work Location:
Remote
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