- 4-6+ years of customer quality engineering experience, within an aerospace/defense environment.
- Experience with hydraulic, servo and/or pneumatic actuation products is a plus.
- Acts as the Customer Advocate and Liaison for compliance to customer quality requirements and customer satisfaction regarding the quality of products and services.
- Responsible for several customers, and interfaces with leadership and other Customer Quality Engineer, pertaining to complex issues and challenges.
- Responsible for monitoring and tracking customer quality data.
- Responsible for root cause analysis and problem solving utilizing Six Sigma principles, tools and methodology practices.
- Monitor and drive improvements to customer quality metrics for validation documentation to customer quality requirements, including MPP, APQP, PPAP, ISIR, etc.
- Lead and follow-up on internal and external quality audits.
- Monitors and reports on customer performance scorecards.
- Effective written and verbal communication skill.
- Writes and presents standardized technical reports to internal teams and customers.
- Ability to capture and analyze data and generate report.
- Solid understanding in interpreting engineering specifications, mechanical drawings, and/or electrical schematics, and Geometric Dimensioning and tolerencing (GD&T).
- Strong understanding of quality management systems including ISO9001, AS9100, TS16949, and/or QS9000.
- Able to analyze systems and processes against those requirements and identify gaps.
- Solid understanding of the standard PLC process and quality planning tools.
- Excellent prioritization and multi-tasking skills.
- Solid interpersonal skills and ability to work with various multiple levels within the organization, at customer sites or at regulatory agencies.
- Ability to provide customers with excellent service and support.
- Establish and maintain strong and effective relationships with customers.
- Solid familiarity with regulatory and compliance requirements.
- Bachelor's Degree in a technical/engineering field is required.
- Nationally recognized quality certification is desired, such as American Society for Quality Certified Quality Engineer (ASQ-CQE) certification).
- Green Belt certification is preferred.
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Quality Engineer - Los Angeles, United States - Johnson Service Group
Description
Job Description
Job DescriptionJohnson Service Group (JSG) is teamed with a leader in the aerospace, defense, and we're searching for a talented Customer Quality Engineer for our global client.
This position is responsible for direct and hands-on communications with several customers, including frequent customer site visits.
Scope of Experience and Responsibilities:
Education/Certification:
Duration: Direct Hire
Compensation: Highly competitive salary, bonus and benefits
Company DescriptionOur people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG
We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Company Description
Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG's mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r\r
We offer medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more.\r
\r
Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG\r
\r
We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r
\r
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.