Verizon Customer Service Representative - College Park, United States - BGE Maryland

BGE Maryland

Verified Company

College Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

BGE is committed to delivering knowledgeable business development, sales, and consulting services to well-renowned clients. We aim to be a trusted partner, delivering results to positively impact our clients' business objectives.

Our team is in need of an entry-level Verizon Customer Service Representative to help with our branding and sales consulting initiatives.

Our entry-level Verizon Customer Service Representative team makes us different from any other firm. They are experts at turning thought-of ideas into a reality that builds brand awareness and recognition.

When getting into the wireless sales industry, you are not only providing customers with products and services they need but also ones that are of the highest quality.

If you are someone who loves to be rewarded for your work with customers, our entry-level Verizon Customer Service Representative position is for you.

Responsibilities of the entry-level Verizon Customer Service Representative:

Prepare presentations and product information to utilize during the sales process and articulate it with customers, entry-level team members, and upper-level management
Identify any sales prospects while communicating with customers and upsell products when appropriate
Maintain relationships with current and new customer accounts in a professional manner
Develop strategic sales plans for each customer to support product expansion and heightened customer retention
Attend training sessions with other entrylevel Verizon Customer Service Representative team members and upper management to better understand client brand representative and sales expectations

Requirements for our entry-level Verizon Customer Service Representative:

_You are great with people_: working with people is a passion of yours and you are equally excited about working with customers and other entry-level Verizon Customer Service Representatives in a fast-paced and team-oriented environment

- _You have ambition and drive_: you have large goals and an even larger dedication to reach them
- _You love to learn_: you challenge yourself and constantly ask questions to learn and develop your skills
- _You lead with the customer_: you live by your "customer comes first motto" with professionalism and empathy

Qualifications for an entry-level Verizon Customer Service Representative:

A High School Diploma or equivalent is required
12+ years of experience in Customer Service, Hospitality, Sales, Marketing, or a related field recommended
Wireless / Telecommunications and/or knowledge is preferred

Pay:
$42, $52,000.00 per year

Benefits: